Installation Technician
This is your chance to make your mark by introducing our customers to the world’s most robust network while delivering best-in-class service. You’ll elevate the customer experience through seamless installation and activation of our state-of-the-art technology, connecting customers to what matters most to them every day.
About the role
As an Installation Technician, you’ll work independently at customer homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services. Each day brings new people, new problems to solve, and rewarding work—whether you’re running new lines, climbing ladders, or activating Wi-Fi networks. No two days are the same.
Responsibilities
- Install and activate high-speed broadband, Wi-Fi, and voice services
- Work independently at customer locations
- Troubleshoot and solve technical problems
- Perform physical tasks such as climbing ladders, lifting equipment (up to 60 lbs), and working in small or elevated spaces (up to 28 ft.)
- Identify wire and cable colors
- Be available for overtime, emergency callouts, and holiday work
Requirements
- Valid state driver’s license
- Ability to lift and move up to 60 lbs (including ladders weighing 50-60 lbs)
- Weight under 325 lbs for ladder safety
- Willingness to work in small spaces or at heights (up to 28 ft.)
- Flexible schedule, including evenings and weekends
- High School Diploma or GED
- Qualify on pre-employment assessments
Pay
Installation Technicians earn between $20.75 and $35.06 hourly, with average starting earnings of $43,160 per year. Individual starting salary may vary based on geography, experience, expertise, and education/training.
Benefits
- Medical, dental, and vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid time off and holidays (bargained employees qualify for one week of PTO after 6 months and two weeks after the first year; additional PTO varies by bargaining group)
- At least 6 company-designated holidays
- Sick leave
- Paid parental leave
- Adoption reimbursement
- Short-term and long-term disability benefits
- Life and accidental death insurance
- Supplemental benefit programs (critical illness, accident hospital indemnity, group legal)
- Employee Assistance Programs (EAP)
- Employee discounts up to 50% off on eligible AT&T mobility plans, accessories, internet (and fiber where available), and phone
Schedule
- 40 hours per week
- Regular time type
- Flexible schedule, including evenings and weekends
Locations: East Dundee, Illinois; Schaumburg, Illinois