Installation Technician
About the role
This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day. #connectourcustomers Interested? We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You’ll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.
Location: Columbus, Ohio
Responsibilities
- Work independently at customer homes and businesses as a trusted expert, installing the latest technology for high‑speed broadband, Wi‑Fi, and voice services.
- Meet new people daily while solving problems and being rewarded for great work.
- Perform tasks such as putting in new lines, climbing ladders, or plugging in and activating Wi‑Fi networks.
- Experience varied work—no two days are the same.
Requirements
- Work a flexible schedule, including evenings and weekends.
- Possess a valid state driver’s license.
- Lift and move up to 60 lbs (some ladders weigh 50‑60 lbs).
- Weigh less than 325 lbs., required for ladder safety.
- At times work in small spaces or aloft (up to 28 ft.).
- Be available for overtime, emergency callouts and holiday work.
- Identify wire and cable colors.
- Qualify on pre‑employment assessments.
- Have a High School Diploma or GED.
Pay
Installation Technicians earn between $24.20 and $32.21 hourly, with average starting earnings of $50,336 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
Benefits
- Medical/Dental/Vision coverage
- 401(k) plan
- Tuition reimbursement program
- Paid Time off and holidays (bargained employees qualify for one week of PTO after 6 months of service and two weeks after the first year)