Installation Technician

About the role

This is your chance to make your mark. Introducing our customers to the world’s most robust network all while delivering best-in-class service. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you’ll get the satisfaction of helping others and connecting our customers to what matters most to them every day.

Responsibilities

• Work independently at customers’ homes and businesses as a trusted expert installing the latest technology for high-speed broadband, Wi-Fi, and voice services
• Meet new people daily while solving problems and being rewarded for doing great work
• Install new lines, climb ladders, and activate Wi-Fi networks; no two days will be the same

Requirements

• Valid state driver’s license
• Ability to lift and move up to 60 lbs (some ladders weigh 50–60 lbs)
• Weight less than 275 lbs (required for ladder safety)
• Availability for overtime, emergency call-outs, and holiday work
• Ability to identify wire and cable colors
• Qualify on pre-employment assessment

Physical demands

• Work in small spaces or aloft up to 28 ft

Pay

Installation Technicians earn between $25.15 and $31.39 per hour. The average starting salary is $58,841. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays (with some exceptions; bargained employees qualify for one week of PTO after 6 months of service and two weeks after the first year)
• At least six company-designated holidays plus additional PTO based on bargaining group
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond what state and local law requires (unprotected)
• Adoption reimbursement
• Short-term and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity, group legal
• Employee Assistance Program (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T Internet (and fiber where available), and AT&T phones

Schedule

Flexible schedule including evenings and weekends; weekly hours are 40; regular time type.

Training & career growth

Extensive training and resources provided in a collaborative, dynamic team environment. Ongoing paid training leads to exciting career paths.