Installation Technician

This is your chance to make your mark by introducing customers to the world’s most robust network while delivering best‑in‑class service. As an Installation Technician you’ll elevate the customer experience, provide seamless installation and activation of state‑of‑the‑art technology, and help connect customers to what matters most every day.

Responsibilities

• Install the latest technology for high‑speed broadband, Wi‑Fi, and voice services at customers’ homes and businesses.
• Put in new lines, climb ladders, plug in equipment, and activate Wi‑Fi networks.
• Identify wire and cable colors.
• Work independently as a trusted expert, meeting new people daily and solving problems on the spot.
• Perform installations in small spaces or aloft (up to 28 ft).
• Be available for overtime, emergency call‑outs, and holiday work.

Requirements

• Work a flexible schedule, including evenings and weekends.
• Possess a valid state driver’s license.
• Lift and move up to 60 lb (some ladders weigh 50‑60 lb).
• Weigh less than 275 lb (required for ladder safety).
• Ability to work in small spaces or at heights up to 28 ft.
• Qualify on pre‑employment assessment.

Pay

Installation Technicians earn between $25.15 and $31.39 an hour. The average starting salary is $58,841. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Schedule

• Weekly hours: 40
• Time type: Regular
• Flexible schedule with evenings and weekends, plus overtime, emergency call‑outs, and holiday work as needed.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays (e.g., one week PTO after 6 months, two weeks after the first year; at least six company‑designated holidays; additional PTO based on bargaining group)
• Paid parental leave
• Paid caregiver leave
• Additional sick leave beyond state and local requirements (unprotected)
• Adoption reimbursement
• Disability benefits (short‑term and long‑term)
• Life and accidental death insurance
• Supplemental benefit programs: critical illness/accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50 % off on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone services