Installation Technician

About the role

This is your chance to make your mark. Introducing our customers to the world's most robust network all while delivering best-in-class service. You're the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology. And you'll get the satisfaction of helping others and connecting our customers to what matters most to them every day.

Responsibilities

• Work independently at customer's homes and businesses as a trusted expert
• Install the latest technology for high-speed broadband, Wi-Fi, and voice services
• Put in new lines, climb ladders, plug in and activate wifi networks
• Meet new people every day while solving problems

Requirements

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver's license
• Lift and move up to 60 lbs – some of our ladders weigh 50-60 lbs
• Weigh less than 325 lbs., required for ladder safety
• At times work in small spaces or aloft (up to 28 ft.)
• Be available for overtime, emergency call outs and holiday work
• Identify wire and cable colors
• Qualify on pre-employment assessment

Pay

• $17.26 to $31.00 per hour
• Average starting salary: $35,906 per year
• $5,000.00 sign-on bonus available: $1,000 after 90 days of service, $1,500 after 6 months of service, $2,500 after 1 year of service (must have no COBC violations and no written disciplinary actions at each payout)

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year; at least 6 company designated holidays and additional PTO based on bargaining group)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond state and local law requirements may be available
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Schedule

• Weekly Hours: 40
• Flexible schedule including evenings and weekends
• Overtime, emergency call outs and holiday work required

Training and growth

We provide extensive training and the resources you need in a collaborative and dynamic team environment, built for your success. You'll have the opportunity to continue to learn and grow with ongoing paid training, leading you to exciting career paths.