Installation Technician

About the role

ADT has been in the business of helping save lives since 1874 and is the #1 smart home security provider in the U.S. Headquartered in Boca Raton, FL with over 200 locations across North America, ADT empowers customers to live more secure and confident lives. As a Residential Installation Technician, you will evaluate customer needs, design, install, and educate customers on their security systems, working in a dynamic, collaborative environment visiting homes or businesses.

Responsibilities

• Work with the customer to determine optimal system and equipment to meet their needs.
• Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
• Evaluate the information provided and work with the customer to provide the best possible solution for their location.
• Identify opportunities to improve the use and functionality of the customer's system and provide those recommendations.
• Pursue safety practices to safeguard against injury and damage to property.
• Assure against loss of unused materials, ladders, and tools on a job site or office location.
• Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
• Perform any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
• Work in a dynamic, collaborative environment, working closely with customers and coworkers.
• Provide solutions by visiting customers at their homes or businesses.

Requirements

• Customer focused and customer driven mindset
• Technical aptitude
• Strong verbal communication
• Thrive in the face of uncertainty
• Valid driver's license
• High School degree or the equivalent
• Electronic Trade School training is a plus

Benefits

• Full benefits on the 1st of the month after 31 days of employment
• Casual yet energetic and engaging work environment
• Medical, Dental, Vision, 401(k) with employer matching
• Paid vacation time (We all need to recharge)
• Tuition reimbursement
• Employee referral bonuses
• A culture of coaching, development and career growth opportunities