Installation Tech IV

About the role

TrueNet Communications is a national infrastructure engineering and specialty contractor serving the wireless, broadband, and telecommunications markets. We plan, design, build and support communications infrastructure for our clients across North America. Join our team of professionals where you can advance your career in a fast-paced, growing industry!

Responsibilities

• Has technical proficiency of structured cabling, installation of total integrated voice and data systems, key systems, networks, and wireless.
• Completes any additions, removals, changes, upgrades and maintenance to service contracts.
• Performs installations and maintenance of equipment.
• Performs engineering of new projects.
• Performs installation and maintenance of equipment installations, central office equipment including: iron work, AC, transport equipment, and all infrastructures.
• Occasionally performs outside plant installation.
• Manages inventory of assigned tools.
• Ensures that all assigned tools are current on calibration.
• Sets up ECR or Red Line for any change that would alter the work items, assignments, and/or specifications.
• Writes and presents a method of procedure for our customers' approval.
• Stages all of the equipment and inventorying material for accuracy.
• Assigns specific tasks to subordinates and monitors their work ethics for efficiency, quality, and safety.
• Performs a test for completeness or wiring to ensure all is installed correctly.
• Coordinates the timely procedures of doing a power cut with the customer within the maintenance window.
• Submits all final paperwork required and turned over to the customer in a timely manner.
• Responsible for the start and completion of each project, which must result in a quality, on-time, profitable product that is presented to our customer.
• Completes quality assurance procedures and checks the final products for errors.
• Ensures the safety, quality, and efficiencies of the crew.
• Interfaces with customer contacts on projects and work orders.
• Interfaces with the end user (contact person) and coordinates with other vendors for each project when required by the customer.
• Provides technical support for customer contacts and technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of all Telecommunication standards.

Qualifications

• A high school diploma or GED is required.
• Vocational/Technical Business School is desired.
• A minimum of 6 years telecommunication training and/or experience is required.
• Demonstrated proficiency and profitability at the Technician III level is required.
• Exceptional ability in the telephony that is outside the general parameters of installation and technical expertise is required.
• Ability to think critically and problem solve is required.
• Must have exceptional ability in the telephony that is outside the general parameters of installation and technical expertise.
• Ability to handle confidential/sensitive information with discretion and good judgment is required.
• Must be mechanically inclined and have a strong mechanical aptitude is required.
• Intermediate Microsoft Office (Word, Excel, Outlook) skills are required.
• Ability to efficiently use a Windows-based computer is required.
• Able to prioritize and complete assignments accurately and in a timely manner is required.
• Able to effectively communicate with employees, management, peers, et al is required.
• Able to work independently, as well as part of a team is required.
• Able to pass a drug screen and criminal background check is required.

Skills

• Technical proficiency of structured cabling, installation of total integrated voice and data systems, key systems, networks, and wireless.
• Proficiency in writing and presenting a method of procedure for our customers' approval.
• Intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Strong interpersonal, organizational, oral and written communications skills.
• Ability to work independently, as well as part of a team.
• Ability to handle confidential/sensitive information with discretion and good judgment.
• Ability to pass a drug screen and criminal background check.

Benefits

• Competitive salaries.
• Excellent benefits, including 401k, paid time off, and paid holidays.

Pay

Competitive salaries are offered based on experience and qualifications.

Schedule

The schedule is flexible and project-driven, with occasional travel up to 50% of the time.