Installation Tech IV

About the role

The Installation Technician is responsible for structured cabling, installation of total integrated voice and data systems, networks, and wireless. Essential functions include completing additions, removals, changes, upgrades, and maintenance to service contracts; performing installations and maintenance of equipment; managing inventory of assigned tools; ensuring all assigned tools are current on calibration; submitting ECR or Red Line for any change that would alter work items, assignments, and specifications; writing and presenting methods of procedure for customer approval; staging equipment and inventorying materials for accuracy; assigning specific tasks to subordinates and monitoring their work ethics for efficiency, quality, and safety; performing tests for completeness or wiring to ensure all is installed correctly; coordinating timely power cuts with customers within maintenance windows; ensuring accuracy of all final paperwork required and turned over to the customer in a timely manner; and ensuring the safety, quality, and efficiencies of the crew.

Responsibilities

• Has technical proficiency of structured cabling, installation of total integrated voice and data systems, key systems, networks, and wireless.
• Completes any additions, removals, changes, upgrades and maintenance to service contracts.
• Performs installations and maintenance of equipment.
• Performs engineering of new projects.
• Performs installation and maintenance of equipment installations, central office equipment including: iron work, AC, transport equipment, and all infrastructures. Occasionally performs outside plant installation.
• Manages inventory of assigned tools.
• Ensures that all assigned tools are current on calibration.
• Sets up and stages all of the equipment and inventorying material for accuracy.
• Assigns specific tasks to subordinates and monitors their work ethics for efficiency, quality, and safety.
• Responsible for the accuracy in the installation of each and all types of equipment installed.
• Performs a test for completeness or wiring to ensure all is installed correctly.
• Must coordinate the timely procedures of doing a power cut with the customer within the maintenance window.
• Responsible for the accuracy of all final paperwork required and turned over to the customer in a timely manner.
• Responsible for the start and completion of each project, which must result in a quality, on time, profitable product that is presented to our customer.
• Completes quality assurance procedures and checks the final products for errors.
• Ensures the safety, quality, and efficiencies of the crew.
• Interfaces with customer contacts on projects and work orders.
• Interfaces with the end user (contact person) and coordinates with other vendors for each project when required by the customer.
• Provides technical support for customer contacts and technicians on request.
• Attends project planning and progress meetings with or without the customer contacts assigned.
• Understands, adheres to, and promotes the Environmental, Health & Safety policies of all Telecommunication standards.
• Other duties as required.

Requirements

• High school diploma or GED required.
• Vocational/Technical Business School Desired.
• Minimum of 6 years telecommunication training and/or experience.
• Must have demonstrated proficiency and profitability at the Technician III level.
• Must have exceptional ability in the telephony that is outside the general parameters of installation and technical expertise.
• Able to think critically and problem solve.
• Must be able to handle confidential/sensitive information with discretion and good judgement.
• Must be mechanically inclined and have a strong mechanical aptitude.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Able to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Qualifications

• Prolonged standing.
• Climbing of stairs, ladders, and/or scaffolds.
• Carrying of loads up and down stairs. Reaching and/or grasping.
• Stooping, kneeling, walking, bending, crawling, and crouching.
• Carrying, pushing and/or pulling.
• Finger and wrist dexterity and hand/eye coordination.
• Heavy physical effort (usually lifting/moving up to 70 pounds).

Skills

• Technical proficiency of structured cabling, installation of total integrated voice and data systems, key systems, networks, and wireless.
• Proficiency in writing and presenting methods of procedure for customer approval.
• Intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Strong interpersonal, organizational, oral and written communications skills.
• Ability to think critically and problem solve.
• Ability to handle confidential/sensitive information with discretion and good judgement.
• Mechanical aptitude.
• Ability to handle multiple priorities with a strong attention to detail in a fast-paced environment.

Benefits

Competitive salaries, excellent benefits, 401k, paid time off and paid holidays.

Pay

N/A

Schedule

N/A