Installation Services Coordinator

About the role

The Installation Services Coordinator supports sales team members, customers, and partner installers involved in HVAC, appliance, and water heater installations, service work, and preventative maintenance. The Coordinator manages their assigned installation and service orders, develops templates to streamline workflow, coordinates inspections, supports warranty and special order activities, and assists administrators in resolving purchase order issues.

Responsibilities

• Process all Installation & Service requests in the system.
• Aid in the warranty and special orders process of any parts and service.
• Resolve Purchase Order discrepancies.
• Create templates for ease of ordering replicated unit styles.
• Research AHRI Certificate information for all products.
• Assist with administrative duties when necessary.
• Maintain and ensure Installation Services procedures are followed for current and upcoming installations.

Requirements

• A high school diploma or GED is required.
• One to three years’ experience in HVAC installation or service is preferred.
• Strong communication, organizational, and time management skills are essential.
• Strong verbal and written English language skills are required.
• Strong interpersonal skills are necessary.
• Proficiency with MS Office Suite products (Word, Excel, PowerPoint, and MS Outlook) and SalesPad is required.

Qualifications

No specific qualifications are listed beyond those mentioned above.

Skills

• Strong communication skills.
• Organizational and time management skills.
• Proficiency with MS Office Suite products.
• Ability to research and understand AHRI Certificate information.

Benefits

• Competitive Hourly Wage of $19.00 / hour!
• Full Time, Monday-Friday 9:00am - 6:00pm.
• Guaranteed 40 hours per week, hybrid opportunities available upon completion of training, and no weekends!
• We offer full benefits such as medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and much more!
• Employee discount program!
• Long-Term Career Opportunities! Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 29 Branches across the Country.
• Named Top 100 Companies in Tampa Bay for 8 consecutive years since 2019!

Pay

• $19.00 / hour!

Schedule

• Full Time, Monday-Friday 9:00am - 6:00pm.
• No weekends!