Jobs · Engineering · Michigan

Installation/Service Technician

Water Treatment Equipment Co · Alpena, MI · 1 wk ago
Engineering$18–$20/hrFull-time

McCardel Culligan is an independently owned and operated Culligan dealer with over 85 years of experience in water treatment, delivering clean, safe, and great-tasting water to homes and businesses.

About the role

As a Service & Installation Technician, you'll install, maintain, and repair residential and commercial water treatment systems, including water softeners, reverse osmosis systems, and filtration equipment. This role combines hands-on technical work with customer service, offering variety and problem-solving in customers' homes and businesses.

Responsibilities

  • Install, service, and repair Culligan water treatment equipment.
  • Perform preventative maintenance and diagnose mechanical or operational issues.
  • Conduct water quality testing and recommend appropriate treatment solutions.
  • Educate customers on the operation, maintenance, and benefits of their water treatment systems.
  • Complete service documentation accurately using company systems.
  • Maintain a professional, courteous, and customer-focused attitude during every service call.
  • Follow company safety standards and installation procedures.
  • Communicate effectively with dispatch, office staff, and fellow team members.
  • Maintain company vehicles, tools, and equipment in a clean and organized manner.

Requirements

  • High school diploma or equivalent.
  • Mechanical aptitude with strong troubleshooting and problem-solving skills.
  • Experience in plumbing, HVAC, appliance repair, construction, maintenance, or a related mechanical field is preferred but not required (training provided for the right candidate).
  • Excellent customer service and communication skills.
  • Ability to lift and carry up to 50 pounds and perform physical work throughout the day.
  • Valid driver's license with a clean driving record.
  • Dependable, organized, and self-motivated.
  • Ability to work Monday through Friday, with occasional flexibility as needed.

Pay

Competitive hourly pay based on experience, between $18.00 - $20.00 per hour, with overtime opportunities.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Paid holidays and paid time off.
  • 401(k) retirement plan with company match.
  • Paid training and ongoing career development opportunities.
  • Company-provided tools and equipment (if applicable).
  • Employee discounts.
  • Free uniforms.

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