Installation Manager

Since 1969, Bliss Roofing has built a reputation across Oregon and SW Washington as a trusted, family-run roofing partner. We deliver expert residential and commercial services—including reroof, inspections, repairs, and metal or tile installations—handled entirely by our in-house team. With top industry credentials, solid warranties, and a culture focused on quality, reliability, and employee growth, we’re committed to excellence in every job. We offer a team-oriented environment with opportunities for career growth.

About the role

The Installation Manager (IM) leads plans and crews to ensure successful completion of residential roofing and construction projects. This role oversees scheduling, crew assignments, job quality, and cost management while maintaining high standards of safety and customer satisfaction. The IM is responsible for training and developing, monitoring crew performance, and matching crews to projects based on skills and capabilities. Additional responsibilities include reviewing order changes, validating CRM (ServiceTitan) entries, and partnering with office staff to ensure accurate job costing and compliance with company standards.

Responsibilities

• Assign crews to jobs based on workload and capabilities, maximizing available capacity
• Address and resolve project challenges in real time, including coordinating materials and equipment
• Review and validate change orders for accuracy and margin adherence
• Quality control for photos and reports to ensure work quality meets company standards
• Oversee crew pay, ensuring all work is captured and relayed to Production Administrators for job costing
• Conduct occasional site visits for spot checks and quality control
• Serve as a technical resource for crew leaders, answering roofing or ServiceTitan-related questions
• Hold accountability for Google review performance
• Serve as a point of contact for customers throughout projects and address concerns as needed
• Supervise and train team members, ensuring they understand expectations and execute their roles effectively

Requirements

• Previous experience in roofing or construction as a project manager or leader
• Strong computer literacy, with ability to use ServiceTitan or similar software
• Valid driver’s license with a clean driving record
• Solid leadership experience with ability to manage and develop a team
• Problem-solving and prioritization experience while handling multiple projects at once

Preferred Qualifications

• Roofing knowledge with ability to answer technical questions
• Background in customer-facing positions
• CDL license designation

Pay

Target salary: $70,000 – $75,000 USD (OTE $85,000 – $100,000 USD with performance-based bonuses).

Schedule

Full-time, exempt role with 8–10 hour shifts and weekend work as needed.

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Company-sponsored Life and AD&D coverage
• Paid Time Off
• Opportunities for growth and on-the-job training