Installation / Field Service Tech 1

About the role

Join Park Industries as an Installation/Field Service Technician 1, where you’ll install and service state-of-the-art stoneworking equipment across the United States.

Responsibilities

• Install Park Industries equipment to precise specifications at customer sites and secure customer sign-off upon completion.
• Perform service work on equipment not meeting specifications, ensuring reliable operation before leaving the customer site.
• Demonstrate machine features, train customer personnel on safe and efficient operation, and provide coaching as needed.
• Represent Park with professionalism, building customer confidence through friendly, supportive, and expert communication.
• Accurately complete time entry, expense reports, job reports, and daily documentation to maintain service records.
• Support other departments, contribute to special projects, and perform machine testing when assigned.

Requirements

• High School Diploma or equivalent (required)
• Robotics, Mechanization, Electronics, Hydraulics, or CNC Machine Tool diploma (preferred)
• Experience 1–2 years of experience in a manufacturing environment (required)
• Experience with CNC or stone equipment maintenance (preferred)
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience with ERP systems (such as JDE) and collaboration tools (Teams, SharePoint)
• Familiarity with AutoCAD/Inventor or comparable 3D modeling software
• Ability to effectively use basic hand and power tools, including measuring devices

Qualifications

• Must be able to travel at least 90% of the time, with the ability to be located throughout the United States and within 60 miles of an approved major airport.
• Must be able to rent a car and travel by commercial flights.

Benefits

• Competitive benefits package including health, vision, and dental insurance, a 401k plan, HSA and FSA accounts, tuition reimbursement, and more.
• Full-time employees may also be eligible for variable compensation, company-wide incentives, and a comprehensive benefits package.
• The availability of benefits and programs may vary depending on the hire date, employment type, and hours worked.

Pay

The anticipated starting hourly rate for this position ranges from $22.00 to $27.00.