Field Service Tech/Installer
About the role
Bottleless Nation is a purpose-driven water solutions company dedicated to eliminating plastic waste in workplaces across the U.S. We provide sustainable, bottleless water and ice systems to businesses in healthcare, hospitality, education, and other industries. By offering environmentally friendly alternatives to single-use plastics, we help organizations reduce costs, improve hydration, and minimize their environmental footprint. We recycle used water filters and support initiatives that reduce plastic waste, promote environmental cleanup, and improve access to clean drinking water in underserved communities through our Bottleless Nation Charitable Foundation.
We are seeking an experienced Service Technician / Installer for our Cincinnati area market. This position is responsible for the installation, troubleshooting, service, and repair of bottleless water coolers and ice machines in client business environments. The ideal candidate is self-directed, detail-oriented, and possesses excellent customer service skills.
Responsibilities
- Professionally greet and interact with business customers.
- Fish water tubing through walls and ceilings as required.
- Complete installations, explain system functionality, and answer customer questions.
- Complete service routes efficiently.
- Communicate with supervisors, customer service, and team members.
- Complete necessary paperwork.
- Perform all work in accordance with safety procedures and proper use of company equipment.
Requirements
- Accredited high school diploma, business or trade school, or GED.
- Valid driver’s license and acceptable driving record.
- Excellent diagnostic, troubleshooting, and problem-solving skills.
- Computer skills, including MS Office and Excel.
- Ability to lift up to 100 lbs and work at heights up to 35 feet with a safety harness.
- Able to work independently and ask questions to accomplish tasks properly.
- Plumbing experience preferred.
- Experience installing and servicing commercial beverage and ice systems highly preferred.
- Excellent customer service skills.
Physical Requirements
- Lifting, pushing, and pulling up to 100 lbs.
- Ascending and descending ladders.
- Working in small areas.
- Able to use hands and power tools.
Pay
Hourly wage: $19 to $25/hour, commensurate with experience.
Benefits
- Fully paid training.
- Company vehicle and gas card.
- Company team wear and tools provided.
- Comprehensive benefits including medical, dental, vision, and company-paid life insurance.
- 401(k) plan with company match.