Installation Coordinator

Role: Installation Coordinator, serving as a customer support expert to ensure an excellent experience. Responsibilities: Support customers and installation teams by managing job flow, scheduling inspections, and monitoring job statuses for interior and exterior products.Maintain regular communication with customers, resolve issues, and facilitate satisfaction throughout the installation process.Coordinate with internal and external partners, support branch operations, and assist with customer escalations and inquiries.Handle job intake, verify paperwork accuracy, process payments, schedule inspections, order materials, and manage service tickets. Qualifications & Skills: Must be 18+, legally permitted to work, with at least 1 year of relevant experience. Preferred knowledge in home improvement, strong interpersonal, organizational, and communication skills, along with proficiency in Microsoft Office. No leadership experience or certifications required. Key Attributes: Self-motivated, detail-oriented, able to multitask, and work efficiently in a fast-paced environment.