Installation Coordinator

Everon · Louisville, KY · 3 wk ago

On-siteInformation TechnologyFull-time

Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity.
Create work orders, provide status to customer and follow up with technicians.
Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
Complete contract paperwork and QC paperwork.
Schedule sub-contractor work.
Work with technicians to ensure all paperwork is completed properly within the designated time.
Maintain appointment schedules.
Order material and equipment.
Receive material/equipment and issue material and equipment to technicians.
Complete daily reports.
Aid in coordinating activities such as scheduling, customer notification and equipment procurement.
Conduct physical inventory.
Act as a liaison between Sales, Project Managers and technicians.
Other duties as assigned.

High School Diploma or General Education Degree (GED)
Minimum 3 years of experience performing administrative duties required within a sales or service industry
Preferred working knowledge of ERP systems
Proficient in Microsoft Office (Word, Excel & PowerPoint)

Must possess good decision making skills, be very organized and detail oriented.
Must have excellent oral and written communication.
Ability to use discretion.
Problem Solving and ability to escalate matters when needed.
Data analysis and interpretation skills.
Speed and accuracy with attention to detail.
Dispatching and scheduling.

While performing the duties of this job, the employee is regularly required to sit and twist;
Use hands and arms to reach, handle, push, pull or feel;
Speak and hear.
The employee is frequently required to stand and walk.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

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