Installation Apprentice Technician

About the role

Join Arbon Equipment, a Rite-Hite Company, and make a meaningful impact. We provide leading solutions to ensure workplaces are safe, productive, and efficient. As a Technical Service Technician, you'll build trusted partnerships with customers while growing your career with a company known for global innovation.

Essential Duties And Responsibilities

• Develop technical skills, knowledge of supported product lines, and proficiency in following policies and procedures.
• Timely and properly complete assigned tasks, either individually or under guidance from a senior technician.
• Develop and maintain good customer relations, embodying Rite-Hite's image and commitment to customer service.
• Comply with all company policies and safety guidelines.
• Assist in the installation, inspection, service, and repair of equipment in the field under the direction of a senior technician.
• Work comfortably at heights in various weather conditions.
• May assist with performance-planned maintenance and other uninvolved tasks.
• Complete required training classes and modules to demonstrate proficiency and understanding.
• Accurately complete necessary paperwork related to field service, repair, and installation, including service tickets, time sheets, open job tracking forms, and safety analysis sheets.
• Maintain compliance with operation and communication standards as outlined in the Field Technician Handbook.
• Operate truck-based cranes, forklifts, welders, torches, and power and hand tools.
• Follow all company and customer safety requirements.
• Adhere to customer-specific requirements, policies, and directions on their work sites.
• Collaborate closely with other departments to enhance customer satisfaction.
• Perform other duties as assigned.

Education And/or Experience

The successful candidate will have:

• A high school diploma or equivalent (GED).
• Prior mechanical, electrical, or welding experience is helpful but not required.

Knowledge / Skill Requirement

The ideal candidate will demonstrate:

• Service technicians must have a valid drivers' license and pass a DOT medical exam.
• Ability to read, interpret, and follow safety rules, blueprints, schematics, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to understand and apply rate, ratio, and percent calculations.
• Common sense to handle standardized situations.
• Effective problem-solving abilities.

Supervisory Responsibilities

This role does not involve supervisory responsibilities.

What We Offer

At Arbon Equipment – a Rite-Hite Company, we prioritize our employees’ well-being and financial security. Our benefits package includes:

• Comprehensive medical, dental, and vision coverage, along with life and disability insurance.
• A robust wellness program offering additional days off and other perks.
• A strong retirement savings plan with 401(k), company match, and profit sharing.
• Paid holidays, vacation time, and personal/sick days annually.

Rite-Hite is Proud to be an Equal Opportunity Employer

We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.