Installation Apprentice Technician

About the role

Join Arbon Equipment, a division of Rite-Hite Company, and make a meaningful impact. We provide industry-leading solutions that enhance workplace safety, productivity, and efficiency. As a Technical Service Technician, you'll build trusted partnerships with customers while growing your career with a company known for its global innovation.

Responsibilities

• Develop and maintain technical skills, knowledge of supported product lines, and proficiency in company policies and procedures.
• Timely and accurate completion of assigned tasks, either independently or with guidance from a senior technician.
• Develop and maintain positive customer relationships, embodying Rite-Hite's commitment to customer service.
• Comply with all company policies and safety guidelines.
• Assist in the installation, inspection, service, and repair of equipment in the field under the direction of a senior technician.
• Work comfortably at heights in various weather conditions.
• May assist with performance-planned maintenance and other non-critical tasks.
• Complete required training classes and modules to demonstrate proficiency and understanding.
• Accurately complete necessary paperwork related to field service, repair, and installation, including service tickets, time sheets, open job tracking forms, and safety analysis sheets.
• Maintain compliance with operation and communication standards as outlined in the Field Technician Handbook.
• Operate truck-based cranes, forklifts, welders, torches, and power and hand tools.
• Follow all company and customer safety requirements.
• Adhere to customer-specific requirements, policies, and directions on their work sites.
• Collaborate closely with other departments to ensure efficient and high-quality customer satisfaction.

Requirements

• High school diploma or equivalent (GED).
• Prior mechanical, electrical, or welding experience is helpful but not required.

Knowledge / Skill Requirements

• Service technicians must have a valid drivers' license and pass a DOT medical exam.
• Ability to read and interpret safety rules, blueprints, schematics, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to understand and apply common sense in standardized situations.
• Strong communication and problem-solving abilities.

What We Offer

• Health & Well-being: Comprehensive medical, dental, and vision coverage, life and disability insurance, and a well-being program offering additional days off.
• Financial Security: Strong retirement savings options with a 401(k), company match, and profit-sharing plan.
• Time Off: Paid holidays, vacation time, and personal/sick days annually.
• Supportive Environment: A company that values its employees and provides equal opportunities.

Benefits

• Equal Employment Opportunity Employer.
• Committed to supporting veterans through VEVRAA.
• Drug-free workplace policy.