Installation and Service Technician
The Prestwick Companies · Sussex, WI · 1 wk ago
EngineeringFull-time
About the role
The Installation and Service Technician position involves executing white-glove deliveries and repairs as scheduled. You’ll need a customer-focused approach and the ability to remain calm under pressure. The role also requires flexibility to float between the shipping and production teams to learn product assembly, final quality checks, and troubleshooting.
Responsibilities
- Perform white-glove furniture deliveries and installations
- Conduct furniture repairs and service calls
- Assist shipping and production teams with product assembly
- Perform final quality checks and troubleshoot issues
- Provide exceptional customer service in high-pressure situations
Requirements
- Background in furniture repair, assembly, or delivery
- Customer-focused mindset
- Ability to remain calm under pressure
- Flexibility to work across teams as needed
About the company
The Prestwick Companies is a family of brands that values employees and the surrounding community. With over 200 employees across three companies, we foster a family environment and are motivated by a shared set of values while working with a greater sense of purpose.