Install Technician II (onsite)

Join our team at Convergint Federal (CF), a systems integration company focused on physical security for the U.S. Federal Government. CF is a leader in the design, integration, installation, maintenance, and operation of technically complex integrated physical security management systems, supporting the entire lifecycle of these programs and projects.

About the role

The Install Technician II plays a pivotal role in the successful installation and implementation of security systems, ensuring client needs are met with the highest level of quality and professionalism. This role requires integrity, self-accountability, commitment to open communication, and a focus on delivering results while fostering a positive and collaborative work environment.

Responsibilities

• Install, configure, and maintain a wide range of security systems, including access control, video surveillance, intrusion detection, and other security technologies.
• Proficiently run and terminate low-voltage cabling, adhering to industry standards and best practices.
• Integrate and troubleshoot various security system components to ensure cohesive functionality.
• Configure and program security equipment (e.g., cameras, access control panels, alarms) according to project specifications and customer requirements.
• Perform system tests and inspections to ensure installed systems operate efficiently and meet quality standards.
• Maintain accurate records of installation activities, including wiring diagrams, configuration settings, and project documentation.
• Provide training and technical support to clients on system operation and functionality.
• Adhere to safety regulations, company policies, and industry standards during installation projects.
• Diagnose and resolve technical issues with security systems, minimizing disruption to clients' operations.
• Collaborate with project managers, engineers, and team members to execute installation projects within timelines and budgets.
• Perform other duties as assigned within the scope of the role.

Requirements

• High school diploma or equivalent; technical or vocational training in electronics or a related field is preferred.
• 5+ years of experience installing and maintaining security systems (access control, video surveillance, intrusion detection) on projects under $100K.
• 1–2 product-specific certifications (e.g., Lenel S2, Avigilon, Milestone, CCure 9000, Software House, AMAG) are helpful.
• Industry-specific certifications desired; must obtain applicable state/local licenses as required by law.
• Intimate knowledge of field hardware and ability to read design drawings, PWS, requirements documents, and life safety/building codes.
• Ability to discern when escalated support is needed and communicate effectively.
• Frequently lift, push, or pull up to 25 pounds; occasionally up to 100 pounds.
• Vision abilities: close, distance, color, peripheral, depth perception, and ability to adjust focus.
• May require Personal Protective Equipment (PPE) such as safety glasses, hard hat, ear plugs, steel-toed shoes, or safety vest.
• Solid construction skills and understanding of system plans, blueprints, wiring methods, cut sheets, and cable support installation (J-Hook, Raceway, Conduit).
• Familiarity with blueprints, schematics, manuals, and specifications to determine installation procedures.
• Strong customer focus, mechanical/electrical aptitude, and ability to work with hand/power tools (e.g., drill, screwdriver, wire stripper).
• Solid math skills (e.g., calculating area, velocity, resistance, voltage) and verbal/written communication skills.
• Ability to work independently or as part of a team.
• United States citizenship and an active driver’s license.
• This position requires a Top Secret/SCI security clearance. Convergint Federal will sponsor the required clearance, but maintenance is the colleague’s responsibility.
• Travel: 25%.

Benefits

• 10 company holidays and Paid Time Off starting at 13 days annually.
• Medical, dental, and vision plans.
• Life insurance and disability plan.
• Wellness program.
• 401K matching plan.
• Colleague Assistance Program.
• Tuition reimbursement.
• Competitive salary and compensation plan.
• Vehicle reimbursement plan or company vehicle.
• Corporate Social Responsibility Day.
• Cell phone reimbursement (if applicable).
• Paid parental leave.

Pay

Hourly range: $29/hr to $38/hr.