Install & Service Technician

About the role

Smoke Guard is a growing organization recognized as a Great Place to Work for four consecutive years, with the Cigna Healthy Workforce designation, and named by Forbes as one of America’s Most Successful Midsized Companies. We are committed to creating an environment where employees feel supported, empowered, and connected to meaningful work.

Responsibilities

• Perform installations of Smoke Guard products.
• Perform repairs and replacement of Smoke Guard products.
• Complete and submit daily reports and warranty work reports thoroughly and on time.
• Participate in fire inspections, including testing equipment and providing product documentation to customers.
• Coordinate on-site with other trades (e.g., electricians, superintendents) to detail power needs or unit housing requirements.
• Work efficiently to minimize mobilizations and windshield time.
• Attend and actively participate in required safety trainings at SG Solutions or on project jobsites.
• Notify management of issues or potential issues on job sites and address them promptly.
• Ensure professional and respectful interactions with site superintendents and other trades at all times.
• Perform other duties as assigned.

Requirements

• 2+ years of experience as an Installer, Repair Technician, or similar role.
• 2+ years of experience in the Construction industry.
• High school diploma or equivalent.
• Current Arizona driver’s license and safe driving record.
• Ability to stand for long periods, climb ladders, load and unload equipment, and safely operate a company vehicle.
• Regular travel within Arizona and up to 30% out-of-state travel required.

Skills

• Ability to gain in-depth technical knowledge of Smoke Guard products and perform troubleshooting and repair work.
• Ability to read building specifications, blueprints, and as-built drawings.
• Knowledge of safe operation of basic hand and power tools and ability to determine the correct tools for the job.
• Ability to work under minimal supervision to complete work on time and according to quality standards.
• Ability to carry and lift heavy objects (50 lbs).
• Ability to obtain and maintain required safety certifications.