Install & Service Technician

About the role

Quality Life Solutions is looking for an outgoing, upbeat, ‘customer first’ team member who is driven to succeed as our new Service and Installation Tech. We are a Water Treatment company that primarily installs and services water softeners, conditioners, and reverse osmosis systems. This person must be well organized, professional, and flexible, while taking great pride in a job well done. The ideal candidate must also be articulate, respectful, well groomed, customer service oriented, have an attention to detail and a desire to further build their career in a dynamic and rapidly developing industry / company with room to grow and improve professionally. Must enjoy the technical and mechanical challenges of supporting the service department of a fast growing, family owned and operated company.

Responsibilities

• Drive a company truck to either service, repair, maintain or install water treatment products
• Accurately complete all service and installation work and paperwork on a daily basis
• Reliable and on time for daily responsibilities
• Responsible for providing excellent communication and customer service to our customers
• Install, troubleshoot, and/or service water treatment equipment including: softeners, conditioners, filters, reverse osmosis, and UV systems, etc.
• Perform routine preventive maintenance on water treatment equipment
• Troubleshoot and repair control valves, pumps, and other water related devices, electro-mechanical and/or electrically controlled devices
• Keep work area and truck neat, clean, and orderly
• Other duties as may be assigned

Requirements

• Ability to thrive and multi-task in an active working environment
• Excellent driving record (insurable)
• Excellent communication and customer service skills
• Minimum 21 years old for insurance purposes
• Good people skills
• Attention to detail
• Ability to understand and follow written and verbal instructions
• Willingness to become a Water Quality Association (WQA) Certified Installer
• Plumbing experience preferred
• Valid driver's license
• Clean driving record
• Must pass drug test and background check

Benefits

• Stable, growing company with career growth opportunities
• Great culture
• Paid holidays and paid vacation
• Retirement plan with 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Health savings account
• Employee discount
• On-the-job training
• Paid time off