Install & Service Technician

About the role

Smoke Guard is a growing organization committed to creating an environment where employees feel supported, empowered, and connected to meaningful work. We have been recognized as a Great Place to Work for four consecutive years, earned the Cigna Healthy Workforce designation, and were named by Forbes as one of America’s Most Successful Midsized Companies.

Responsibilities

• Perform installations of Smoke Guard products.
• Perform repairs and replacement of Smoke Guard products.
• Complete and submit daily reports and warranty work reports thoroughly and on time.
• Participate in fire inspections, including testing equipment and providing product documentation to customers.
• Coordinate on-site with other trades (e.g., electricians, superintendents, drywall teams) to detail power needs and unit housing requirements.
• Work efficiently to minimize mobilizations and windshield time.
• Attend and actively participate in required safety trainings at SG Solutions or on project jobs.
• Notify management of issues or potential issues on job sites and address them as needed.
• Ensure professional and respectful interactions on job sites and maintain good working relationships with site superintendents and other trades.
• Perform other duties as assigned.

Requirements

• 2+ years of experience as an Installer, Repair Technician, or similar role.
• 2+ years of experience in the Construction industry.
• High school diploma or equivalent.
• Current Texas driver’s license and safe driving record.
• Regular travel within Texas (Austin & San Antonio metro areas) is required.
• Ability to work on active construction sites or in finished buildings, including standing for long periods, climbing ladders, loading/unloading equipment, and safely operating a company vehicle.

Skills

• Ability to gain in-depth technical knowledge of Smoke Guard products and perform troubleshooting and repair work.
• Ability to read building specifications, blueprints, and as-built drawings.
• Knowledge of safe operation of basic hand and power tools and ability to determine the correct tools and equipment for the job.
• Ability to work under minimal supervision to complete work on time and according to quality standards.
• Ability to carry and lift heavy objects (50 lbs), walk, and stand for long periods.
• Ability to obtain and maintain required safety certifications.

Benefits

• Annual Performance Bonus Program.
• 401(k) with $1-$1 match, up to 6% – vest immediately.
• Additional 401(k) matching – up to 3%.
• Employee Stock Ownership Plan (ESOP) – average 5-8%.
• Health insurance.
• Dental insurance.
• Disability insurance.
• Life insurance.
• Flexible spending account.
• Health savings account.
• Vision insurance.
• Paid time off.
• Parental leave.
• Employee assistance program.
• Tuition reimbursement.