Install Proj Mgr
About the role
Candidates must reside in Pennsylvania, Maryland, or Delaware and work remotely. Request CMSU equipment and manage preliminary and final site drawings according to the Site Planning Department process. Forecast revenue timing and ensure customer and contractor acceptance of CMSU site readiness criteria. Manage CMSU and customer timelines to meet established timeframes and site readiness dates.
Responsibilities
- Set proper turnaround time expectations with both external and internal customers.
- Forecast revenue timing for assigned projects.
- Obtain customer and contractor acceptance of CMSU site readiness criteria.
- Manage CMSU and customer-established timelines to ensure established timeframes and site readiness dates are met.
- Ensure equipment is not delivered until the site meets minimum site readiness standards.
- Escalate all non-compliance to CMSU equipment siting specifications to Zone Sales & Service Management prior to equipment delivery.
- Manage equipment backlog to accelerate the order to cash cycle of the backlog while maintaining high levels of customer satisfaction.
- Notify Regional Director of Operations of equipment backlog without clear paths to installation and revenue.
- Coordinate and participate in internal pre- and post-installation meetings to ensure all sales order issues are identified and site preparation is completed to CMSU specifications.
- Resolve issues encountered and implement corrective actions while communicating to all parties affected.
- Initiate, lead, and document communication with customers and CMSU Sales and Service personnel involved in each new equipment installation or relocation.
- Direct and lead the customer through the site drawing, equipment delivery, and installation process.
- Make appropriate suggestions/recommendations with respect to equipment location to ensure clinical functionality and serviceability, including obtaining customer agreement and signature on all drawings before construction start.
- Responsible for meeting or exceeding overall project timelines while maximizing installation efficiencies and customer satisfaction.
- Provide direction and mentoring to Installation Project Managers.
- Assume some Regional Director of Operations responsibilities and fill in for the RDO during their absence.
- Participate in ongoing project management training courses towards completion of a certification in Project Management.
- Experience coordinating turnkey projects.
- Working knowledge of construction documents and site development.
- Able to understand site and equipment technical requirements (HVAC, electrical, mechanical, environmental) to include reading of site specific floor plans, drawings, specifications and working knowledge of CAD.
- Able to manage own work and accomplish objectives through others without supervision.
- Comprehensive knowledge of diagnostic imaging equipment with emphasis on Canon product portfolio.
- General experience using Microsoft applications (e.g., Word, MS Projects, Excel).
- Familiarity with Gantt charts and other project tracking methods.
- Keen understanding of equipment power requirements in diverse customer environments.
- Proven ability in developing and maintaining effective internal and external working relationships.
- Strong working knowledge of installation process and equipment application.
- Proven ability with project management.
- Demonstrated excellent organizational and communication skills.
Qualifications
4 Year Bachelor's Degree in Project Management or equivalent work experience in lieu of degree. 8 years Coordinating installation projects within the diagnostic imaging industry.
Skills
Comprehensive knowledge and ability to navigate local and federal codes relating to the installation of medical imaging equipment.
Benefits
Base salary of $135,000.00 plus target incentive.