Install Delivery Associate

About the role

Job Title: Delivery & Installation Associate
Location: Robinson Twp. Headquarters (with travel throughout the Don’s Appliances service area)
Job Type: Full-Time
Work Hours: M - F 7:00AM - 4:00PM
Reports To: Delivery/Installation Manager

Position Summary

Don’s Appliances is seeking an entry-level, customer-focused Delivery & Installation Associate to join our team. In this role, you will lead appliance delivery and installation tasks, ensuring top-notch service and attention to detail.

Key Responsibilities

• Load delivery trucks each morning and verify inventory via scanning and count.
• Deliver and install appliances at customer locations, including water, electrical, and gas connections.
• Remove existing appliances when necessary.
• Ensure all necessary paperwork is completed accurately, including invoices and payments.
• Maintain cleanliness of delivery vehicles, both interior and exterior.
• Drive safely and responsibly at all times, adhering to all traffic laws and company safety standards.
• Communicate effectively with dispatch and management, especially in case of delays or issues.
• Report any vehicle or equipment maintenance needs promptly.
• Follow all company safety protocols and procedures.
• Perform additional duties as assigned.

Education & Experience

• High school diploma or GED required.
• Technical degree in relevant field or relevant training preferred.
• 6 months - 1 year of experience in appliance installation preferred.
• Skilled in installing dishwashers, over-the-range microwaves, and similar appliances.
• Experience with carpentry, custom kitchen installations, or cabinetry is a plus.
• Proven experience with safe and correct water, electrical, and gas connections.

Skills & Abilities

• Ability to read and interpret safety guidelines, operating manuals, and installation documents.
• Excellent problem-solving and customer service skills.
• Strong attention to detail and time management.

Physical Requirements

• This position is very active and requires, standing, walking, bending, kneeling, stooping, crouching all day.
• Team members must constantly lift/and/or move items that weigh more than 51-100 pounds.
• Lifting, overhead reaching, sitting, crawling and climbing stairs are physical requirements of this position.

Benefits

• Medical, Dental & Vision Insurance
• PTO & Paid Holidays
• 401(k) with Company Match
• Short- & Long-Term Disability
• Life Insurance

Why Join Don’s Appliances?

We are a trusted, family-managed business with a strong commitment to customer service and employee development. You’ll work with a supportive team and have the opportunity to make a direct impact on the customer experience. We offer competitive pay, comprehensive benefits, and the chance to grow with a leading company in the appliance industry.