Inspector Housekeeping - Holiday Inn, Midland

Essential Functions

• Anticipate and meet the needs and expectations of our guests, then go one step further
• Assist with training of Housekeepers and Laundry Team Members as requested by the Executive and Assistant Executive Housekeeper
• Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns. Discipline Team Members as needed
• Communicate regularly with the front desk to ensure all early outs, late check outs, etc. are taken care of accordingly
• Clean rooms as needed according to Suburban Inns and Hotel Brand standards
• Assist with laundry and the cleaning of public areas
• Inspect all due out rooms to ensure the cleanliness exceeds standards
• Inspect for safety issues and report any maintenance issues to the maintenance department
• Report any special room issues (i.e. damage, smoke, pets, etc.) to the Guest Service Manager, AGM, or GM for charges to be applied
• Assist in checking ALL vacant and inspected rooms every day, looking for any issues that need to be addressed
• Strip dirty linens off beds in order to assist Team Members
• Shuttle clean and/or dirty linens between laundry room and housekeepers
• Maintain a positive attitude throughout the shift, and keep Team Member morale high
• Follow all Suburban Inns Processes
• Exhibit regular and recurrent attendance records
• Other duties as requested by management

Minimum Knowledge

• Requires ability to interpret / extract information and / or perform arithmetic functions
• May require typing, basic computer knowledge, record keeping, or word processing
• Good communication skills

Formal Education and Job-Related Experience

• This position requires a minimum of six months job-related experience

Licenses, Registrations, and/or Certifications Required

• No specific licenses, registrations, or certifications required

Work Schedule

• Work regularly requires or varies between day, evening, night, holiday, or weekend assignments
• Schedule varies according to business demands and needs

Required Travel

• Position does require some travel to other Suburban Inns properties and/or client and vendor locations

Uniform and Appearance Guidelines

• Uniform and name tag provided
• Close-toed shoes are the responsibility of the Team Member
• Hair must be kept well-groomed
• All facial piercings and tattoos that are not covered by a work uniform must be approved by management
• Tattoos that are deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times