Inspections Coordinator

About Us

Summit Fire & Security, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with capabilities including design, installation, testing, inspections, and maintenance. We serve customers across many verticals on a local, regional, and national scale, with over 70 locations in more than 20 states. Our company is consistently recognized for service excellence in the fire protection industry and supports trade skills and workforce development through apprenticeships, on-the-job training, and professional development programs. We encourage initiative, independence, diversity, and personal career growth.

About the Role

The Inspections Coordinator maintains office management activities for the Service and Inspections department(s), including scheduling and customer communication to ensure profitability and customer satisfaction.

Responsibilities

• Schedule quarterly and annual sprinkler inspections with customers and coordinate necessary pump equipment.
• Schedule annual fire alarm inspections with customers and coordinate with elevator contracts when necessary.
• Schedule annual and semiannual suppression inspections with customers.
• Schedule all necessary subcontractors, lifts, and third-party inspections as required.
• Work with the Inspections Operations Manager to review reports and upload them for customer access.
• Communicate system impairments and service requests to the appropriate Manager.
• Communicate professionally with internal and external customers.
• Provide backup assistance on phones for administrative support.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent required; Associate degree preferred.
• 1 year of scheduling facility services experience preferred.
• 1 year of professional computer skills.
• Must comply with SFS’s Drug and Alcohol policy and Background screening requirements, including customer-specific requirements based on contractual agreements.
• Efficient time management, organizational skills, and ability to prioritize initiatives and business goals.
• Demonstrated critical thinking and collaboration skills.
• Strong diligence, accuracy, and communication skills (interpersonal, written, and oral).
• Ability to operate a computer and use Microsoft Office; SalesForce experience preferred.
• Valid driver’s license with an acceptable driving record.
• Up to 10% travel may be required.

Physical & Work Environment Requirements

• Ability to sit for long periods and occasionally bend, kneel, balance, lift up to 20 lbs, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.
• Frequent driving and walking for extended periods.
• Consistent indoor office work, occasionally alone or with others.
• Occasional outdoor work with exposure to hot/cold temperatures, dust, fumes, chemicals, electrical hazards, and noise.
• Must wear appropriate personal protective equipment as required by company safety policies when visiting locations.

Benefits

• Paid Vacation and Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan with Company Match
• Flexible Spending Accounts
• Long-Term Disability – Employer Paid
• Short-Term Disability – Employer Paid
• Additional Voluntary Ancillary Benefits (e.g., Accident and Hospital Indemnity)
• Life Insurance for Team Members and Dependents
• Employee Assistance Program
• Employee Referral Program
• Extensive training opportunities and career advancement
• Competitive pay and bonus opportunities
• Reimbursement for certain career development programs and potential bonuses for specific certifications