Inspection & Service Leader

About the role

CHA Consulting, Inc. is seeking an Inspection & Service Leader to join our Fire Protection Services Team in Concord, NC. The role involves overseeing the full scope of service and inspection operations, coordinating field teams, managing performance, and ensuring high-quality delivery across installation, inspection, repair, and maintenance activities.

Responsibilities

• Supervise and support Field Technicians and Inspectors, providing leadership, direction, and day-to-day operational oversight
• Cook up and manage scheduling and assignment of service work, inspections, and small-scale tenant projects
• Ensure all field activities are completed on time, within budget, and aligned with customer expectations
• Track and report departmental financial performance, supporting operational and business decisions
• Establish performance goals, monitor progress, and drive accountability across the team
• Partner with leadership to identify training and development opportunities that strengthen team capability
• Ensure compliance with NFPA standards, fire codes, and internal safety and operational policies

Requirements

• Bachelor’s degree in construction management, business, or related field preferred; or equivalent combination of education and professional experience
• Minimum of 7 years fire protection inspection & service experience, including 3 years in a leadership role
• NICET Level II certification required
• Valid driver’s license required
• OSHA-10 required
• Strong working knowledge of NFPA 13, 14, 20, and 25 and industry-standard inspection and service practices
• Proven ability to manage teams, workflows, and performance in a fast-paced environment
• Experience overseeing scope, budget, and scheduling for field operations
• Financial awareness with the ability to monitor and report on departmental performance
• Clear, confident communicator who can engage effectively across field staff, leadership, and clients
• Proficiency in Microsoft Office; strong organizational and problem-solving capabilities
• OSHA-30 and backflow certifications preferred

Qualifications

• Must have a valid driver’s license
• Must have OSHA-10 certification
• Must have NICET Level II certification
• Must have OSHA-30 certification (preferred)
• Must have backflow certification (preferred)

Skills

• Leadership skills
• Team management
• Financial management
• Project management
• Technical expertise in fire protection inspection and service
• Communication skills
• Microsoft Office proficiency

Benefits

CHA Consulting, Inc. offers a competitive salary range of $110,000 - $125,000, which is based on a variety of factors, including qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. Other benefits may include:

• Health insurance
• Retirement plans
• Flexible work arrangements
• Professional development opportunities

Pay

$110,000 - $125,000

Schedule

Full-time

Contact

To apply, please visit our careers page at chasolutions.com/careers.