Insomniac - Vans Warped Tour Orlando 2026 Seasonal Credential Staff

About Us

Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next-generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority.

Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

About the Role

We are seeking Credential Staff to work directly with management to execute Credential Operations. This role is ideal for a highly motivated self-starter who embodies both a passion for dance culture and credential operations.

Responsibilities

• Act as the first face of Insomniac for staff check-in
• Check government-issued IDs to ensure proper identification of all personnel entering the site
• Promptly solve issues that arise by utilizing resources and clear communication
• Proactively seek out errors in credential uploads and fix them before staff arrival
• Act as a key-holder for the credential office, ensuring safety and security
• Assist in administrative tasks as needed
• Ensure materials get inventoried and transported back to the warehouse
• Follow job safety procedures, attend required health and safety trainings, proactively promote safety at work, and promptly report actual and potential accidents and injuries

Requirements

• Extremely organized, with an eye for detail
• Ability to multi-task and thrive under pressure
• Strong verbal and written communication skills, including professional phone etiquette
• Motivated with an “Everything is possible” attitude
• Active problem solver with a sense of urgency for projects large and small
• Ability to professionally interact with all levels of individuals in a courteous manner and de-escalate situations before they become unpleasant
• Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac for a visa

Pay

Hiring salary range: $16.50–$20.00 USD. The compensation information provided is a good faith estimate for this position only and is provided pursuant to the Nevada Salary Transparency in Job Advertisements Law. It assumes that the successful candidate will be in Nevada or perform the position from Nevada. Similar positions located outside of Nevada will not necessarily receive the same compensation. Insomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.