Insomniac - Countdown SoCal NYE 2026 Seasonal Passport Team Member

Job Summary

WHO ARE YOU? Do you enjoy dance music? Do you excel at elevated customer service? Then you’re in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and a love of the event operations space.

WHO ARE WE? Insomniac produces some of the most innovative, immersive music festivals and events in the world. Enhanced by state-of-the-art lighting, pyrotechnics and sound design, large-scale art installations, theatrical performers and next generation special effects, our events captivate the senses and inspire a unique level of fan interaction. The quality of the Headliner experience is our top priority. Insomniac produces 10,000 concerts, club nights and festivals for seven million attendees annually across the globe. Since its inception, Insomniac’s events have taken place in 13 countries across five continents. The company’s premiere annual event, Electric Daisy Carnival Las Vegas, is the world’s largest dance music festival and attracts more than 525,000 fans over three days. The company was founded by Pasquale Rotella and has been based in Los Angeles since it was formed in 1993.

About the Role

The Insomniac Passport Team Member should be energetic, social, and ready to engage with all of our program members. There are various activations that are featured at select festivals, ranging from arts & crafts, to food and beverage stations, to interactive games and charitable giveaways. Therefore, the ability to adapt to a diverse and creative set of tasks will be a huge benefit to this role.

Responsibilities

• Have knowledge of the Insomniac Passport program and its offerings and be able to communicate enthusiastically and informatively about them.
• Be able to effectively use a laptop computer to cross reference various spreadsheets to check-in members on-site at our activations.
• Knowledge of general festival information (i.e. hours of the show, stage names, major performing artists, location of the nearest medic tent, ATM, water station, etc.).
• Absorb and maintain a clean and organized workspace during the festival.
• Absorb and assist in set up & strike of the Insomniac Passport area(s).
• Be creative and flexible with various tasks, and willing to get the Headliners excited about any and all activations.

Qualifications

• Large-scale event experience– exceeding 5,000 attendees
• Proactive and creative thinker; problem solving and ability to “think on your feet”
• Ability to work long hours, weekends, and travel (as needed)
• Personable, enthusiastic and able to work well in group environments.

Work Environment

• Must be able to tolerate loud noise levels & busy environments
• May work in drastic temperature climates
• Must be willing to frequently travel to work events during holidays, evening and weekend hours, as required, to meet deadlines

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.