Insomniac - Countdown SoCal NYE 2026 Seasonal Credential Staff

Job Summary

Do you enjoy dance music and are passionate about helping others and assisting with credential operations? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and credential operations.

About the Role

We are seeking Credential Staff to work directly with management to execute Credential Ops. The role involves:

• Acting as the first face of Insomniac for staff check-in
• Checking government-issued IDs to ensure proper identification of all personnel entering the site
• Promptly solving issues that arise by utilizing resources and clear communication
• Proactively seeking out errors in credential uploads and fixing them before staff arrival
• Acting as a key-holder for the credential office, ensuring safety and security
• Aiding in administrative tasks as needed
• Ensuring materials are inventoried and transported back to the warehouse

Qualifications

• Extremely organized with an eye for detail
• Multi-tasker who thrives under pressure
• Strong verbal and written skills, phone etiquette, and communication skills
• Motivated with an “Everything is possible” attitude
• An active problem solver with a sense of urgency for projects large and small
• The ability to professionally interact with all levels of individuals in a courteous manner and de-escalate situations before they become unpleasant
• Knowledge of and adherence to job safety procedures, attending required health and safety training, promoting safety at work, and promptly reporting accidents and injuries

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Insomniac strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, national origin, race, sex, pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding, gender, gender identity, gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.