Insomniac - Countdown SoCal NYE 2026 Seasonal Credential Staff

Job Summary

Do you enjoy dance music and are passionate about helping others and assisting with credential operations? Then you're in luck! We are looking for a highly motivated self-starter who embodies both a passion for dance culture and credential operations.

About the Role

We are seeking Credential Staff to work directly with management to execute Credential Ops. The role involves:

• Acting as the first face of Insomniac for staff check-in
• Checking government-issued IDs to ensure proper identification of all personnel entering the site
• Promptly solving issues that arise by utilizing resources and clear communication
• Actively seeking out errors in credential uploads and fixing them before staff arrival
• Acting as a key-holder for the credential office, ensuring safety and security
• Aiding in administrative tasks as needed
• Ensuring materials are inventoried and transported back to the warehouse

Qualifications

• Extremely organized with an eye for detail
• Multi-tasker who thrives under pressure
• Strong verbal and written skills, phone etiquette, and communication skills
• Motivated with an “Everything is possible” attitude
• An active problem solver with a sense of urgency for projects large and small
• The ability to professionally interact with all levels of individuals in a courteous manner and de-escalate situations
• To know and follow job safety procedures, attend required health and safety training, and promote safety at work
• To promptly report actual and potential accidents and injuries

Equal Employment Opportunity

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Insomniac recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting, and search firms.