InSite Operations Manager I

Responsibilities

• Oversee waste management services at a customer site or group of customer locations, ensuring all work is performed safely, efficiently, and in compliance with regulatory and customer requirements.
• Manage and coordinate the efforts and Health and Safety oversight of Clean Harbors onsite employees supporting the customer’s air, water, and/or hazardous waste programs.
• Ensure utilization of all equipment and manpower is maximized to support productivity, service quality, and profitability.
• Develop, monitor, and measure against operational and financial key performance indicators (KPIs) to drive continuous improvement and cost control.
• Establish and maintain processes to measure performance of all onsite personnel, setting clear expectations and improving performance levels over time.
• Ensure the infrastructure, tools, and employees are equipped to conduct business efficiently and perform well in their jobs.
• Guide the professional development of onsite personnel through coaching, training, and mentoring; support succession planning and talent growth within the InSite team.
• Develop and ensure compliance with all company and customer policies and procedures, including environmental, health and safety, and operational standards.
• Provide accurate and timely reporting, analysis, and data to upper management related to operations, KPIs, and financial performance.
• Collaborate with customer stakeholders and internal Clean Harbors leadership to address issues, implement new initiatives, and optimize program performance.
• Follow all local, state (provincial) and federal compliance regulations and rules.
• Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements.
• Safely observe all corporate operating guidelines and procedures.
• Observe all company environmental health and safety operating guidelines.
• Perform other related duties as assigned to support overall InSite Program success.

Qualifications

• Valid driver’s license with a clean driving record.
• Bachelor’s degree in Business or a related field (or an equivalent combination of education and experience).
• 1-3 years of experience in operations management, environmental services, or a related field.
• Required training/certifications: RCRA training, OSHA 24-hour HAZWOPER training, DOT training.
• Time management skills with the ability to meet deadlines and manage multiple priorities.
• Effective verbal and written communication skills with both internal teams and customer contacts.
• Broad knowledge of managerial skills, selling skills, and equipment operations.
• Basic math skills and basic safety training skills.
• Demonstrated management/leadership experience, including supervising teams and driving performance.