Inside Turf Equipment Sales Representative
Atlantic Tractor · Queen Anne, MD · 5 days ago
Business DevelopmentFull-time
Essential Duties And Responsibilities
- Deliver an outstanding customer experience by identifying customer needs and recommending appropriate equipment, attachments, parts, and services.
- Develop and maintain strong relationships with existing and prospective customers to generate repeat business and referrals.
- Achieve and exceed established sales goals for turf equipment, attachments, parts, and aftermarket services.
- Maintain a professional, organized, and customer-friendly appearance of the showroom, equipment lot, and sales displays.
- Prepare and present equipment demonstrations, product comparisons, and sales proposals.
- Aid customers with financing options, equipment specifications, warranty information, and product selection.
- Follow up on customer inquiries, quotes, and sales opportunities in a timely and professional manner.
- Collaborate with Parts, Service, and Administrative departments to ensure excellent customer support and satisfaction.
- Maintain accurate customer records, sales activities, and prospect information utilizing dealership software and CRM systems.
- Stay informed on industry trends, competitive products, pricing strategies, and market conditions.
- Participate in trade shows, county fairs, customer appreciation events, and other promotional activities to increase brand awareness and generate sales leads.
- Assist with inventory management, equipment merchandising, and lot organization as needed.
- Maintain a safe work environment and follow all company safety policies and procedures.
- Perform additional duties and responsibilities as assigned by management.
Physical Requirements
- Ability to sit, stand, and walk for extended periods throughout the workday.
- Frequent use of hands and fingers to operate computers, tablets, telephones, and other office equipment.
- Ability to communicate effectively with customers, employees, and vendors in person and by telephone.
- Ability to occasionally bend, stoop, kneel, crouch, and reach to access equipment, displays, and sales materials.
- Ability to occasionally lift, carry, push, and/or pull up to 50 pounds.
- Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to work both indoors and outdoors in varying weather conditions while assisting customers and demonstrating equipment.
- Ability to operate a motor vehicle and maintain a valid driver's license with an acceptable driving record.
Qualifications
- High school diploma or equivalent required; associate degree in business, marketing, agriculture, or a related field preferred.
- Previous sales, customer service, retail, agricultural, turf, landscaping, or equipment industry experience preferred.
- Strong desire to build a career in equipment sales and customer relationship management.
- Go-getter attitude with a passion for meeting new people and developing customer relationships.
- Excellent communication, negotiation, and interpersonal skills.
- Outgoing personality with a self-starter mindset and strong organizational skills.
- Results-driven with a focus on achieving and exceeding sales goals.
- Capability to build and maintain long-term relationships with customers and key decision-makers.
- Knowledge of John Deere products, turf equipment, compact tractors, or landscaping equipment is preferred.
- Willingness to travel occasionally within the dealership's market area for customer visits, events, and demonstrations.
- Ability to lift up to 50 pounds.
- Ability to operate a motor vehicle and maintain a valid driver's license with an acceptable driving record.
- Ability to obtain and maintain a DOT Medical Card.