Inside Technical Sales

About the role

Build a Career Where You Matter
Are you someone who enjoys working with people, solving problems, and helping customers find the right solutions? At DXP | Alaska Pump & Supply, we're more than a workplace, we're a hands-on, solutions-driven team supporting Alaska's industrial customers every day. With a legacy dating back to 1908, we've built our reputation on expertise, reliability, and doing the job right the first time. If you're looking for a stable opportunity, real-world impact, and a team that has your back, this is the role for you.

What You'll Do

• Serve as the first point of contact for customers by phone, email, and walk-ins
• Process orders accurately and promptly
• Prepare quotations and provide pricing, product availability, and shipping timelines
• Support outside sales by sourcing products and preparing quotes
• Manage key accounts, including Oil & Gas customers
• Aid customers with product selection and application solutions
• Build strong customer relationships through responsive service and technical support
• Deliver consistent, high-quality service that keeps customers coming back

What Makes Our Anchorage Team Different

This Isn't Just a Desk Job, You'll Be Part Of a Working, Hands-on Operation Where Real Work Gets Done Every Day
On-site repair facility supporting customer equipment
Advanced electrical testing capabilities
We Live Safety
Safety isn't something we talk about once, it's how we operate every single day:
We look out for one another
We take pride in doing things the safe, right way
We invest in our people and their well-being
Bottom line: You're not just another employee here, you're part of a team that works hard, stays safe, and takes care of its people.

What You Bring

• Prior inside sales and/or customer service experience
• Excellent verbal and written communication skills
• Self-motivated with the ability to work independently
• Strong organizational, data entry, multitasking, and customer service skills
• Efficient in Windows-based programs including Excel, Word, and Teams
• Willingness to learn and take direction when needed

Preferred Qualifications

• 2–3 years of experience and/or knowledge in one or more of the following areas: Pumps, Motors, Rotating equipment, Industrial products
• Experience with Salesforce, Zoom, Microsoft Office, SAP Ariba, and/or Epicor Prophet 21 (P21)
• Experience performing a majority of the functions described in this role

What You Can Expect

• $25–$30/hour, depending on experience
• Comprehensive benefits: Medical, Dental, Vision, 401(k), PTO, and more
• A stable, team-oriented workplace with strong leadership
• Opportunities for growth and advancement
• A culture built on safety, respect, and performance

Work Environment & Physical Requirements

• Office-based, customer-facing position within an active shop environment
• Ability to lift and move up to 50 lbs (with equipment as needed)
• Overtime may be required during peak seasons

Requirements

• High school diploma or GED required
• Must be able to work in-person in Anchorage, AK