Jobs · Massachusetts

Inside Service Sales Representative

Atlas Copco · West Springfield, MA · 1 wk ago
Hybrid$51k–$77k/yrFull-time

About the role

As an Inside Sales Representative you will ensure and maintain an elevated customer experience by taking ownership of inquiries and coordinating the quotation and order fulfillment process. You will serve as the point of contact for customers, distributors, and prospects and be responsible for service and service plan quoting, order submittal, and customer support for an assigned territory. As a part of the Atlas Copco team, this individual will contribute to positive Company branding by projecting a knowledgeable, professional, and customer‑oriented image to customers.

Responsibilities

  • Responsible for bringing in new customers while also interacting with existing ones to drive sales revenue growth.
  • Maintain an in‑depth understanding of service plan portfolio and product features and updates to be able to explain, promote, and upsell.
  • Continually develop sales techniques and strategies to close sales and achieve sales targets and goals.
  • Proactively prospect, qualify, and develop new sales opportunities by planning and organizing a daily agenda of customer outreach using warm and hot leads.
  • Capitalize on available technological advances and BI reports to effectively communicate,

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