Inside Sales Support (m/f/d) in Houston, TX

About the role

We are among the world's leading providers of logistics solutions for the chemical, mineral oil, gas, and food industries, based on our core competencies. As a family business, we stand behind each and every one of our 3,800 employees worldwide. Their skills, commitment, and expertise are the foundation that allows us to always go a step further and consistently deliver the best solutions to our customers.

Responsibilities

• Act as the primary point of contact for customers and provide excellent service throughout the sales process
• Prepare and manage commercial proposals, quotations, contracts, and other customer-related documentation
• Maintain accurate customer and sales data within our CRM and company systems
• Support the Outside Sales team in developing and implementing business plans aligned with company goals and growth objectives
• Assist with sales and marketing initiatives by providing relevant market information, reports, and administrative support
• Prepare commercial presentations and contribute to regular sales reporting and performance analysis
• Ensure timely and accurate communication between Sales, Operations, Finance, and other internal stakeholders
• Support customers with logistics solutions while ensuring compliance with applicable regulations related to ISO tank containers and Flexitanks
• Collaborate closely with colleagues, management, and corporate teams to achieve business objectives and drive continuous improvement
• Contribute to the achievement of departmental sales targets and support the implementation of sales and marketing strategies
• Assist with regulatory filings and documentation in accordance with industry and governmental requirements
• Support the development and monitoring of processes, procedures, and performance metrics to enhance operational efficiency
• Participate in special projects and additional assignments as required

Expertise

• International logistics experience, preferably in the bulk liquid transportation industry
• Minimum of 3 years of experience in tank operations or tank container logistics
• 1 to 3 years of relevant professional experience, with a proven ability to work effectively as part of a team
• Strong proficiency in Microsoft Office applications, particularly Excel and Word
• Excellent analytical thinking and problem-solving skills
• Strong verbal and written communication skills
• High attention to detail and accuracy
• Ability to build effective working relationships with stakeholders at all levels of the organization
• Ability to thrive in a fast-paced environment, manage multiple priorities
• Solid IT and systems knowledge