Inside Sales Support
Palmetto Technology Group (PTG) · Miami Lakes, FL · 1 mo ago
On-siteOTHRFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: About Courser (company description) maybe "About the role"? Actually there is "Inside Sales Support" description. There's "Key Responsibilities:" list. There's "Qualifications:" list. There's "Why you’ll love working here" which is more about culture, maybe could be considered Benefits? But we have a Benefits section later with bullet list. There's no explicit Pay or Schedule. So we should not create Pay or Schedule sections. Also we should not repeat job title as heading. We need to include sections: About the role (maybe the introductory paragraph about role), Responsibilities, Qualifications, Benefits. Possibly also Skills? The qualifications list includes skills; but we could combine. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). We need to decide which sections have content.
We have:
- About Courser: company overview. Could be "About the role"? Actually "About the role" would be description of role. The posting includes "Inside Sales Support We are seeking a detail-oriented..." That's role description. So we can put that under
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: About Courser (company description) maybe "About the role"? Actually there is "Inside Sales Support" description. There's "Key Responsibilities:" list. There's "Qualifications:" list. There's "Why you’ll love working here" which is more about culture, maybe could be considered Benefits? But we have a Benefits section later with bullet list. There's no explicit Pay or Schedule. So we should not create Pay or Schedule sections. Also we should not repeat job title as heading. We need to include sections: About the role (maybe the introductory paragraph about role), Responsibilities, Qualifications, Benefits. Possibly also Skills? The qualifications list includes skills; but we could combine. The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). We need to decide which sections have content.
We have:
- About Courser: company overview. Could be "About the role"? Actually "About the role" would be description of role. The posting includes "Inside Sales Support We are seeking a detail-oriented..." That's role description. So we can put that under About the role
with paragraph(s).
- Responsibilities: under Responsibilities
with - items.
- Qualifications: under
Qualifications
with - items.
- Benefits: under
Benefits
with - items.
Potentially also Skills: but qualifications already cover skills; we could omit Skills section to avoid thin.
We must not include boilerplate like EEO, powered by JazzHR, etc.
We must preserve all substantive information: need to include details like "Competitive benefits package, including medical, dental, vision, and life insurance 401k match Unlimited vacation time* Paid sick time 10 Holidays including your Birthday and a Floating Holiday! Healthy Lifestyle reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid parental leave Reimbursement for ongoing education and certifications Learning and development programs Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days". Need to capture all.
Also need to include "Why you’ll love working here" content: maybe could be part of Benefits? But it's more about culture, development. Could be a separate section like "About the team" but not in allowed headings. Could incorporate into Benefits? Might be okay to add a section "Why you’ll love working here" but not in allowed list; better to incorporate into Benefits or maybe under "About the role"? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." meaning those are examples, not exclusive? It says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should stick to those headings; we can create other headings if needed? Probably better to stick to those. So we can put the "Why you’ll love working here" content under Benefits or maybe under About the role? It's more about culture and development; could be part of Benefits? But Benefits heading is for benefits package; we could still include that content there as it's about perks. However the list includes many specific benefits; the "Why you’ll love working here" includes training, mentorship, innovation culture, etc. Could be considered part of Benefits (non-tangible). We'll include it as part of Benefits section as additional bullet points.
We must not include duplicated lines. Ensure we don't repeat "Unlimited vacation time" twice; we have mention in benefits list and also note about after first year. We'll combine.
Let's extract sections:
About the role: The paragraph after "Inside Sales Support We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients. In this role, you’ll support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients. The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings."
We can put that as paragraph(s). Might split into two paragraphs: first sentence about seeking, second about role, third about ideal candidate.
Responsibilities: list under "Key Responsibilities:" with subheadings: Sales Process Support, CRM & Administrative Tasks, Client & Vendor Coordination. Each has bullet points. We'll flatten into a single list? Could keep subheadings as inside - ? But instruction: Use
- for any list of duties/requirements/benefits. So we can have
with - items; we can include the subheading as part of the li text.
Let's extract each bullet:
Sales Process Support:
- Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services
- Assist in RFP/RFI responses, renewals, and client onboarding documentation
- Support contract tracking and ensure all sales documentation is accurate and up to date
CRM & Administrative Tasks:
- Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities
- Track sales activity metrics and generate pipeline and performance reports as needed
- Follow up on outstanding proposals and coordinate renewals or upgrades
Client & Vendor Coordination:
- Communicate with vendors for pricing, product availability, and deal registrations
- Support communication between the sales team, service delivery, procurement, and clients to ensure smooth order processing and implementation
- Help schedule discovery calls, demos, and other client-facing meetings as needed
Qualifications:
- 2+ years of experience in sales support, inside sales, or sales administration—preferably in an IT, MSP, or technology services environment
- Familiarity with quoting tools (e.g., ConnectWise Sell/Quosal, QuoteWerks) and CRM systems
- Strong organizational skills with a high attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office 365 (especially Excel, Outlook, and Word)
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Benefits: from "Benefit Highlights" and "Why you’ll love working here" and vacation details.
Benefit Highlights list:
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited vacation time*
- Paid sick time
- 10 Holidays including your Birthday and a Floating Holiday!
- Healthy Lifestyle reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid parental leave
- Reimbursement for ongoing education and certifications
- Learning and development programs
Then note: "Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days"
Why you’ll love working here:
- At Coursser (typo) we prioritize the personal and professional development of our employees.
- We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow.
- We foster a culture of innovation and encourage challenging the status quo.
- With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
We should fix typo "Coursser" maybe keep as is? It's in posting; we should preserve. Could keep as "Coursser". It's a typo but we preserve.
We'll combine all into Benefits section as bullet points.
We must not include boilerplate: EEO, Powered by JazzHR, etc.
Now produce HTML fragment:
About the role
We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients.
In this role, you’ll support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients.
The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings.
Responsibilities
- Sales Process Support: Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services
- Sales Process Support: Assist in RFP/RFI responses, renewals, and client onboarding documentation
- Sales Process Support: Support contract tracking and ensure all sales documentation is accurate and up to date
- CRM & Administrative Tasks: Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities
- CRM & Administrative Tasks: Track sales activity metrics and generate pipeline and performance reports as needed
- CRM & Administrative Tasks: Follow up on outstanding proposals and coordinate renewals or upgrades
- Client & Vendor Coordination: Communicate with vendors for pricing, product availability, and deal registrations
- Client & Vendor Coordination: Support communication between the sales team, service delivery, procurement, and clients to ensure smooth order processing and implementation
- Client & Vendor Coordination: Help schedule discovery calls, demos, and other client-facing meetings as needed
Qualifications
- 2+ years of experience in sales support, inside sales, or sales administration—preferably in an IT, MSP, or technology services environment
- Familiarity with quoting tools (e.g., ConnectWise Sell/Quosal, QuoteWerks) and CRM systems
- Strong organizational skills with a high attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office 365 (especially Excel, Outlook, and Word)
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Benefits
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited vacation time*
- Paid sick time
- 10 Holidays including your Birthday and a Floating Holiday!
- Healthy Lifestyle reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid parental leave
- Reimbursement for ongoing education and certifications
- Learning and development programs
- Unlimited vacation time after completing one full year of employment; for the first year of employment, full-time team members are provided 10 vacation days
- At Coursser we prioritize the personal and professional development of our employees.
- We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow.
- We foster a culture of innovation and encourage challenging the status quo.
- With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
Check for any duplicated lines: we have "Unlimited vacation time*" and later note about unlimited after first year and 10 days first year. That's fine.
We must not include any heading with
Qualifications
with- items.
- Benefits: under
Benefits
with- items.
Potentially also Skills: but qualifications already cover skills; we could omit Skills section to avoid thin.
We must not include boilerplate like EEO, powered by JazzHR, etc.
We must preserve all substantive information: need to include details like "Competitive benefits package, including medical, dental, vision, and life insurance 401k match Unlimited vacation time* Paid sick time 10 Holidays including your Birthday and a Floating Holiday! Healthy Lifestyle reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid parental leave Reimbursement for ongoing education and certifications Learning and development programs Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days". Need to capture all.
Also need to include "Why you’ll love working here" content: maybe could be part of Benefits? But it's more about culture, development. Could be a separate section like "About the team" but not in allowed headings. Could incorporate into Benefits? Might be okay to add a section "Why you’ll love working here" but not in allowed list; better to incorporate into Benefits or maybe under "About the role"? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." meaning those are examples, not exclusive? It says "Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we should stick to those headings; we can create other headings if needed? Probably better to stick to those. So we can put the "Why you’ll love working here" content under Benefits or maybe under About the role? It's more about culture and development; could be part of Benefits? But Benefits heading is for benefits package; we could still include that content there as it's about perks. However the list includes many specific benefits; the "Why you’ll love working here" includes training, mentorship, innovation culture, etc. Could be considered part of Benefits (non-tangible). We'll include it as part of Benefits section as additional bullet points. We must not include duplicated lines. Ensure we don't repeat "Unlimited vacation time" twice; we have mention in benefits list and also note about after first year. We'll combine. Let's extract sections: About the role: The paragraph after "Inside Sales Support We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients. In this role, you’ll support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients. The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings." We can put that as paragraph(s). Might split into two paragraphs: first sentence about seeking, second about role, third about ideal candidate. Responsibilities: list under "Key Responsibilities:" with subheadings: Sales Process Support, CRM & Administrative Tasks, Client & Vendor Coordination. Each has bullet points. We'll flatten into a single list? Could keep subheadings as inside
- ? But instruction: Use
- for any list of duties/requirements/benefits. So we can have
- with
- items; we can include the subheading as part of the li text.
Let's extract each bullet:
Sales Process Support:
- Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services
- Assist in RFP/RFI responses, renewals, and client onboarding documentation
- Support contract tracking and ensure all sales documentation is accurate and up to date
CRM & Administrative Tasks:
- Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities
- Track sales activity metrics and generate pipeline and performance reports as needed
- Follow up on outstanding proposals and coordinate renewals or upgrades
Client & Vendor Coordination:
- Communicate with vendors for pricing, product availability, and deal registrations
- Support communication between the sales team, service delivery, procurement, and clients to ensure smooth order processing and implementation
- Help schedule discovery calls, demos, and other client-facing meetings as needed
Qualifications:
- 2+ years of experience in sales support, inside sales, or sales administration—preferably in an IT, MSP, or technology services environment
- Familiarity with quoting tools (e.g., ConnectWise Sell/Quosal, QuoteWerks) and CRM systems
- Strong organizational skills with a high attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office 365 (especially Excel, Outlook, and Word)
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Benefits: from "Benefit Highlights" and "Why you’ll love working here" and vacation details.
Benefit Highlights list:
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited vacation time*
- Paid sick time
- 10 Holidays including your Birthday and a Floating Holiday!
- Healthy Lifestyle reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid parental leave
- Reimbursement for ongoing education and certifications
- Learning and development programs
Then note: "Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days"
Why you’ll love working here:
- At Coursser (typo) we prioritize the personal and professional development of our employees.
- We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow.
- We foster a culture of innovation and encourage challenging the status quo.
- With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
We should fix typo "Coursser" maybe keep as is? It's in posting; we should preserve. Could keep as "Coursser". It's a typo but we preserve.
We'll combine all into Benefits section as bullet points.
We must not include boilerplate: EEO, Powered by JazzHR, etc.
Now produce HTML fragment:
About the role
We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients.
In this role, you’ll support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients.
The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings.
Responsibilities
- Sales Process Support: Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services
- Sales Process Support: Assist in RFP/RFI responses, renewals, and client onboarding documentation
- Sales Process Support: Support contract tracking and ensure all sales documentation is accurate and up to date
- CRM & Administrative Tasks: Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities
- CRM & Administrative Tasks: Track sales activity metrics and generate pipeline and performance reports as needed
- CRM & Administrative Tasks: Follow up on outstanding proposals and coordinate renewals or upgrades
- Client & Vendor Coordination: Communicate with vendors for pricing, product availability, and deal registrations
- Client & Vendor Coordination: Support communication between the sales team, service delivery, procurement, and clients to ensure smooth order processing and implementation
- Client & Vendor Coordination: Help schedule discovery calls, demos, and other client-facing meetings as needed
Qualifications
- 2+ years of experience in sales support, inside sales, or sales administration—preferably in an IT, MSP, or technology services environment
- Familiarity with quoting tools (e.g., ConnectWise Sell/Quosal, QuoteWerks) and CRM systems
- Strong organizational skills with a high attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office 365 (especially Excel, Outlook, and Word)
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Benefits
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited vacation time*
- Paid sick time
- 10 Holidays including your Birthday and a Floating Holiday!
- Healthy Lifestyle reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid parental leave
- Reimbursement for ongoing education and certifications
- Learning and development programs
- Unlimited vacation time after completing one full year of employment; for the first year of employment, full-time team members are provided 10 vacation days
- At Coursser we prioritize the personal and professional development of our employees.
- We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow.
- We foster a culture of innovation and encourage challenging the status quo.
- With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
- items; we can include the subheading as part of the li text.
Let's extract each bullet:
Sales Process Support:
- Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services
- Assist in RFP/RFI responses, renewals, and client onboarding documentation
- Support contract tracking and ensure all sales documentation is accurate and up to date
CRM & Administrative Tasks:
- Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities, and activities
- Track sales activity metrics and generate pipeline and performance reports as needed
- Follow up on outstanding proposals and coordinate renewals or upgrades
Client & Vendor Coordination:
- Communicate with vendors for pricing, product availability, and deal registrations
- Support communication between the sales team, service delivery, procurement, and clients to ensure smooth order processing and implementation
- Help schedule discovery calls, demos, and other client-facing meetings as needed
Qualifications:
- 2+ years of experience in sales support, inside sales, or sales administration—preferably in an IT, MSP, or technology services environment
- Familiarity with quoting tools (e.g., ConnectWise Sell/Quosal, QuoteWerks) and CRM systems
- Strong organizational skills with a high attention to detail
- Excellent written and verbal communication skills
- Proficient in Microsoft Office 365 (especially Excel, Outlook, and Word)
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Benefits: from "Benefit Highlights" and "Why you’ll love working here" and vacation details.
Benefit Highlights list:
- Competitive benefits package, including medical, dental, vision, and life insurance
- 401k match
- Unlimited vacation time*
- Paid sick time
- 10 Holidays including your Birthday and a Floating Holiday!
- Healthy Lifestyle reimbursement
- Amazon Prime reimbursement
- 40 Hours for Volunteer Time
- Paid parental leave
- Reimbursement for ongoing education and certifications
- Learning and development programs
Then note: "Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days"
Why you’ll love working here:
- At Coursser (typo) we prioritize the personal and professional development of our employees.
- We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow.
- We foster a culture of innovation and encourage challenging the status quo.
- With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
We should fix typo "Coursser" maybe keep as is? It's in posting; we should preserve. Could keep as "Coursser". It's a typo but we preserve.
We'll combine all into Benefits section as bullet points.
We must not include boilerplate: EEO, Powered by JazzHR, etc.
Now produce HTML fragment:
- ? But instruction: Use
- items.
Potentially also Skills: but qualifications already cover skills; we could omit Skills section to avoid thin.
We must not include boilerplate like EEO, powered by JazzHR, etc.
We must preserve all substantive information: need to include details like "Competitive benefits package, including medical, dental, vision, and life insurance 401k match Unlimited vacation time* Paid sick time 10 Holidays including your Birthday and a Floating Holiday! Healthy Lifestyle reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid parental leave Reimbursement for ongoing education and certifications Learning and development programs Unlimited vacation time after completing one full year of employment. For the first year of employment, full-time team members are provided 10 vacation days". Need to capture all.
Also need to include "Why you’ll love working here" content: maybe could be part of Benefits? But it's more about culture, development. Could be a separate section like "About the team" but not in allowed headings. Could incorporate into Benefits? Might be okay to add a section "Why you’ll love working here" but not in allowed list; better to incorporate into Benefits or maybe under "About the role"? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says "e.g." meaning those are examples, not exclusive? It says "Use