Inside Sales Support
About the role
Brief Description About Courser Courser accelerates the growth of IT service provider companies. We forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. If you thrive in a fast-paced IT environment, join our rapidly expanding team and contribute to our ongoing success. Inside Sales Support We are seeking a detail-oriented and customer-focused Inside Sales Support specialist to assist our sales team in driving revenue and delivering exceptional service to prospective and existing clients. In this role, you’ll support the sales process by preparing quotes, managing CRM data, coordinating with vendors, and helping streamline communications between internal teams and clients. The ideal candidate thrives in a fast-paced IT services environment and has experience working with MSP sales operations or similar technology-based offerings. At Coursser, we prioritize the personal and professional development of our employees. We offer best-in-class training, mentorship, and clear self-promotion paths to help you grow. We foster a culture of innovation and encourage challenging the status quo. With teams located across the country, we leverage a wealth of knowledge and a collaborative spirit, eager to share and grow together.
Responsibilities
- Prepare and manage sales quotes, proposals, and order forms for hardware, software, and managed services.
- Assist in RFP/RFI responses, renewals, and client onboarding documentation.
- Support contract tracking and ensure all sales documentation is accurate and up to date.
- Maintain accurate records in the CRM (e.g., HubSpot, Salesforce, ConnectWise Sell), including contacts, opportunities,