Inside Sales Specialist Senior - Truck Financial Services

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

About the role

VFS is committed to providing competitive financial services for Volvo Group dealers, and through their dealerships to customers, for their acquisition and use of Volvo Group products. This collaborative approach brings to life the concept of one-stop shopping for customers. During the customer transaction lifecycle, this collaboration enables the Group to offer additional products and services after the customer’s purchase, which further builds our relationship with the customer and increases Volvo Group sales.

The Inside Sales Specialist (ISS) Senior is responsible for driving incremental dealer flow volume, finance penetration, and dealer relationships through the Mack and Volvo distribution network through the direct sales solicitation of targeted dealers. The ISS is accountable for closing sales transactions, developing relationships with Finance & Insurance Managers, updating OEM pipeline activity, and supporting our field team. This position reports to the Director Commercial Operations. The preferred location is in Greensboro, North Carolina.

Responsibilities

• Maximize our relationship and relevancy by being the trusted advisor to our dealership personnel and OEMs.
• Meet or exceed established goals by negotiating transactions with Credit department and Dealership personnel.
• Work closely with District Finance Managers (DFMs) and Regional Sales Directors (RSDs) to ensure targeted dealers are managed in a collaborative way in order to maximize effectiveness, relationship and transaction close rate.
• Quote finance proposals, and assist in gathering financial information and profile data for customers.
• Support Mack and Volvo OEM’s efforts of conquest and targeted customers by team selling and bundling of the truck sale with our financial services.
• Liaison and quarterback with sales team, multiple departments, and OEMs to develop customer approach to maximize closing success.
• Master usage of multiple internal systems to provide support to field and dealers.

Requirements

• BA/BS degree in Business Administration, Finance, Economics, Accounting, or similar preferred.
• 5+ years of experience in selling financial products, managing a credit portfolio, direct sales, or sales management experience preferred; captive equipment finance experience a plus.
• Strong understanding of credit and/or operational aspects of the financial services industry and dealership environment preferred.
• Strong selling skills via phone, email, and in person who delivers results for dealers and customers.
• Offers insights, partnership, and support to our District and Regional management to improve company results.
• Intermediate level with Microsoft Office 365, particularly Excel.
• Strong acumen for system usage, learning, and understanding.
• Understands Salesforce.com, and SuperTrump or similar tools.
• Displayed problem-solving and customer service skills in a financial products environment, preferred.
• Strong ability to close.
• Team-oriented and independent in nature with strong business judgment, attention to detail, and flexibility.

Schedule

This position requires occasional domestic travel.

Pay

For this position, the base pay is set at $83,500.00 - $103,100.00 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience.

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

About Us

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. At Volvo Financial Services, we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Gothenburg, Sweden, and serves Volvo Group customers and dealers in more than 50 markets.