Inside Sales Specialist - Oleochemicals

Responsibilities

• Own all day-to-day sales activity for assigned customer accounts.
• Serve as the primary point of contact for customers on pricing, availability, lead times, order status, and documentation needs.
• Resolve routine customer issues related to service, delivery, invoicing, and product availability.
• Maintain accurate pipeline and opportunity data, ensuring account activity, forecasts, and next steps are updated in a timely manner.
• Own quote generation and pricing for assigned accounts, ensuring accurate and timely processing of all quotes, orders, and customer activity while maintaining current quotations, service levels, and margin targets.
• Develop and execute territory and account plans for assigned accounts in coordination with the Regional Sales Managers.
• Monitor account growth and transition accounts to a Regional Sales Manager once an account exceeds the annual GM$ contribution threshold, providing a complete internal handoff.
• Provide support to all Regional Sales Managers as needed.

Requirements

• Bachelor’s degree in Business, Marketing, Chemistry, or a related field preferred.
• 3–5 years of inside sales, account management, or customer-facing experience, preferably within oleochemicals, specialty chemicals, or ingredients.
• Strong attention to detail and ability to manage multiple transactional priorities.
• Solid understanding of customer service, order management, and sales execution processes.
• Persuasive communication and relationship-building skills.
• Proficiency with CRM systems and Microsoft Office applications.
• Ability to work effectively in a fast-paced, team-oriented environment.