Inside Sales Specialist (Evening Hours)

About the role

Join ISG, an established sales and marketing company helping customers connect to essential home services like internet, wireless, and home security with the world’s largest and best telecommunications providers. Inbound calls only! Our customers call us — you simply guide them to the best solution.

Responsibilities

• Take inbound and transferred calls
• Help customers choose internet, mobile, and TV services that fit their needs
• Upsell and cross-sell promotions
• Enter orders into our system
• Follow simple compliance guidelines

Requirements

• 18+ years old
• High School Diploma or GED
• Comfortable talking on the phone
• Basic to Intermediate computer skills
• Able to work onsite in Boca Raton
• Authorized to work in the U.S.

Qualifications

• No cold calling
• Paid training
• No experience required
• Clear promotion path
• High-energy team environment
• Onsite cafeteria + modern office
• Free parking
• Shuttle from Tri-Rail (Yamato Rd.)

Skills

• Excellent communication skills
• Customer service orientation
• Ability to work independently and as part of a team

Benefits

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Referral program
• Vision insurance
• Growth opportunities through our leadership development program

Pay

$17.00/hr guaranteed during your first 8 weeks
After training: $15/hr minimum guarantee OR commission (whichever is higher)
Average reps earn $20+/hr
Top performers earn more
Weekly pay — the harder you work, the more you make — no cap.

Schedule

Permanent schedule 2PM-10PM or 3PM-11PM (Flexible days off - Working one weekend day, one day off during the week non consecutive)