Inside Sales Specialist
Waste Resource Management · Houston, TX · 3 wk ago
Business DevelopmentFull-time
We need to output only HTML fragment, using for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, etc. Also remove navigation, cookie, legal, etc. Must preserve all substantive info. Include sections only when posting has real specific content. So we need to parse the posting.
Let's extract sections:
- About the role: The "Job Overview" paragraph: "As an Inside Sales Specialist I, you will be responsible for supporting revenue growth through outbound sales activity and inbound customer inquiries. This position assists with qualifying opportunities, providing basic pricing and service information, and supporting the sales process through accurate documentation and coordination with internal teams. The Inside Sales Specialist I works under close-to-moderate supervision, follows established sales processes, and focuses on developing product knowledge, sales skills, and proficiency with CRM tools."
Also there is introductory paragraph about WRM: "Welcome to Waste Resource Management (WRM) At Waste Resource Management (WRM), we go beyond operating trucks —we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies —SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc.—offer comprehensive solutions for liquid waste recycling and transportation. Join a Company That Values You At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you."
That is more about company, could be "About the role"? Actually "About the role" is about the job. The company description could be part of "About the role" or maybe we could have a separate "About the company" but not in allowed headings. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put company overview under About the role? Might be okay. But we need to preserve all substantive info. We could include company description in About the role section as prose.
Responsibilities: The "Essential Job Functions" list bullet points. Those are duties. So we can put them under
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must not repeat job title as heading. No Job ID etc. Remove boilerplate like EEO, etc. Also remove navigation, cookie, legal, etc. Must preserve all substantive info. Include sections only when posting has real specific content. So we need to parse the posting.
Let's extract sections:
- About the role: The "Job Overview" paragraph: "As an Inside Sales Specialist I, you will be responsible for supporting revenue growth through outbound sales activity and inbound customer inquiries. This position assists with qualifying opportunities, providing basic pricing and service information, and supporting the sales process through accurate documentation and coordination with internal teams. The Inside Sales Specialist I works under close-to-moderate supervision, follows established sales processes, and focuses on developing product knowledge, sales skills, and proficiency with CRM tools."
Also there is introductory paragraph about WRM: "Welcome to Waste Resource Management (WRM) At Waste Resource Management (WRM), we go beyond operating trucks —we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies —SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc.—offer comprehensive solutions for liquid waste recycling and transportation. Join a Company That Values You At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you."
That is more about company, could be "About the role"? Actually "About the role" is about the job. The company description could be part of "About the role" or maybe we could have a separate "About the company" but not in allowed headings. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put company overview under About the role? Might be okay. But we need to preserve all substantive info. We could include company description in About the role section as prose.
Responsibilities: The "Essential Job Functions" list bullet points. Those are duties. So we can put them under Responsibilities
with - each.
Requirements: The "What You Need:" list includes education, experience, skills etc. Could be split into Requirements and Qualifications and Skills. The allowed headings: Requirements, Qualifications, Skills. We need to decide how to categorize.
The posting says:
"What You Need:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Sales, Marketing, or related field preferred
- 0-2 years of inside sales, customer service, call center, or related experience
- Interest in developing a career in sales or account management
- Ability to make outbound calls and handle inbound customer inquiries professionally
- Strong verbal and written communication skills
- Basic proficiency with CRM systems (Hubspot or equivalent) and Microsoft Office (Excel, Word, Outlook) or willingness to learn
- Attention to detail and ability to complete accurate documentation
- Strong organizational and time‑management skills
- Ability to follow defined processes and accept coaching and feedback
- Customer‑focused mindset with a willingness to learn
- Ability to work effectively in a fast‑paced, team‑oriented environment
- Sage 100 and MAS 90 experience a plus.
- Knowledge of Accounts Receivable and general accounting procedures.
- Able to handle large amounts of paperwork.
- Excellent interpersonal skills.
- Strong organizational skills and can effectively prioritize multiple tasks"
We can separate: Requirements could be education and experience (high school diploma, degree preferred, 0-2 years experience). Qualifications could be the skills/abilities list? But we also have Skills heading. Might be redundant. The instruction: "Prefer a few substantive sections over many thin ones." So we could combine Requirements and Qualifications into one section? But we have to use headings only when posting has real specific content for it. We could have sections: About the role, Responsibilities, Requirements (including education, experience, qualifications, skills). Benefits we have details: "Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage, along with a 401(k) with 5% company match Career Growth: Training programs and advancement opportunities in wastewater operations and environmental services Paid Time Off: Generous PTO policy accrues from day 1, with floating and company-paid holidays. Additional Perks: Company-paid life and disability insurance, employee assistance program, and more Supportive Leadership: Leadership that values safety, professionalism, and growth"
That's benefits info. So we can have Benefits section.
Pay: Not mentioned explicitly. The intro says "pays well" but no specific pay. So we should NOT create Pay section because no specific pay.
Schedule: Not mentioned. So no Schedule.
Skills: Could be separate but we might incorporate into Requirements. Since we prefer few sections, we can have About the role, Responsibilities, Requirements (which includes education, experience, qualifications, skills), Benefits.
We must not repeat job title as heading. So no heading for Inside Sales Specialist I.
We must not include boilerplate like Equal Opportunity Employer etc. Remove that.
Also remove navigation, cookie, legal, EEO, etc. The posting includes "Equal Opportunity Employer WRM is dedicated to fostering a diverse and inclusive workplace. We offer equal employment opportunities regardless of race, religion, gender, age, sexual orientation, veteran status, or disability." Remove that.
Also remove "Welcome to Waste Resource Management (WRM) At Waste Resource Management (WRM), we go beyond operating trucks —we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies —SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc.—offer comprehensive solutions for liquid waste recycling and transportation. Join a Company That Values You At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you." This is company overview; we can keep as part of About the role.
Now produce HTML:
About the role
...
Then Responsibilities
- ...
...
Then Requirements
... maybe combine education/experience and skills into paragraphs or list? Could use
for list of requirements. The instruction: Use - for any list of duties/requirements/benefits, and
for prose. So for requirements list we should use
- . For prose we use
. So we can have a
for requirements.
Similarly Benefits: we have list of benefits items; we can use .
Now ensure we preserve all substantive info. Let's extract each piece.
About the role prose: combine company overview and job overview.
Company overview: "Welcome to Waste Resource Management (WRM), we go beyond operating trucks — we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies — SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc. — offer comprehensive solutions for liquid waste recycling and transportation. Join a Company That Values You: At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you."
Job overview: "As an Inside Sales Specialist I, you will be responsible for supporting revenue growth through outbound sales activity and inbound customer inquiries. This position assists with qualifying opportunities, providing basic pricing and service information, and supporting the sales process through accurate documentation and coordination with internal teams. The Inside Sales Specialist I works under close-to-moderate supervision, follows established sales processes, and focuses on developing product knowledge, sales skills, and proficiency with CRM tools."
We can combine into one or two paragraphs. Use for prose.
Now Responsibilities list: each bullet from Essential Job Functions.
List them:
- Support revenue generation through outbound sales calls and inbound customer inquiries.
- Conduct outbound follow-up calls using CRM lists, dashboards, or assigned call queues.
- Receive and handle inbound inquiries from non-broker and non-franchise sources as directed.
- Qualify leads and gather basic customer information to identify potential sales opportunities.
- Provide introductory service information and pricing guidance within established parameters.
- Assist with preparing quotes, proposals, and service agreement documentation.
- Submit completed documentation to the appropriate internal teams for review or next steps.
- Maintain accurate call notes, activity tracking, and opportunity updates in CRM systems.
- Follow defined sales processes, scripts, and outreach guidelines.
- Coordinate with Inside Sales Specialist II, Customer Experience Specialists, and other internal teams as needed.
- Respond to customer inquiries in a timely and professional manner.
- Support customer onboarding by ensuring documentation is complete and accurate.
- Learn company services, pricing structures, and sales tools.
- Meet individual activity-based performance expectations (calls, follow-ups, documentation accuracy).
- Perform other related duties and sales support tasks as assigned.
Now Requirements list: include education, experience, and skills/qualifications.
We can break into two lists? But we can combine all into one
list.
Items:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Sales, Marketing, or related field preferred
- 0-2 years of inside sales, customer service, call center, or related experience
- Interest in developing a career in sales or account management
- Ability to make outbound calls and handle inbound customer inquiries professionally
- Strong verbal and written communication skills
- Basic proficiency with CRM systems (Hubspot or equivalent) and Microsoft Office (Excel, Word, Outlook) or willingness to learn
- Attention to detail and ability to complete accurate documentation
- Strong organizational and time‑management skills
- Ability to follow defined processes and accept coaching and feedback
- Customer‑focused mindset with a willingness to learn
- Ability to work effectively in a fast‑paced, team‑oriented environment
- Sage 100 and MAS 90 experience a plus.
- Knowledge of Accounts Receivable and general accounting procedures.
- Able to handle large amounts of paperwork.
- Excellent interpersonal skills.
- Strong organizational skills and can effectively prioritize multiple tasks
Note some duplicates: Strong organizational skills appears twice; we can keep both but maybe deduplicate? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplicate lines: we should not remove duplicates if they are in original? It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. There's a duplicate "Strong organizational skills". We should keep only one instance. Also "Strong organizational and time‑management skills" vs "Strong organizational skills and can effectively prioritize multiple tasks" are not exact duplicates but similar. We'll keep both as they are not identical lines. The duplicate is "Strong organizational skills" appears twice exactly? Actually we have "Strong organizational and time‑management skills" and later "Strong organizational skills and can effectively prioritize multiple tasks". Not exact duplicate. The duplicate line "Strong organizational skills" appears as part of both but not exact line. The instruction about duplicated lines likely refers to exact duplicate lines. We'll keep as is.
Now Benefits list: extract from "Why join WRM and affiliated companies?" section.
Paragraph: "Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage, along with a 401(k) with 5% company matchCareer Growth: Training programs and advancement opportunities in wastewater operations and environmental servicesPaid Time Off
About the role
...
ThenResponsibilities
- ... ...
Requirements
... maybe combine education/experience and skills into paragraphs or list? Could use
- for list of requirements. The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So for requirements list we should use
- . For prose we use
. So we can have a
- for requirements.
Similarly Benefits: we have list of benefits items; we can use
- .
Now ensure we preserve all substantive info. Let's extract each piece.
About the role prose: combine company overview and job overview.
Company overview: "Welcome to Waste Resource Management (WRM), we go beyond operating trucks — we are dedicated to environmental protection and delivering exceptional service. With a presence across Texas, Colorado, Florida, and Nevada, our affiliated companies — SouthWaste Disposal LLC, Silver City Processing, and McDonald Farms, Inc. — offer comprehensive solutions for liquid waste recycling and transportation. Join a Company That Values You: At WRM and affiliated companies, your work matters—for the environment, our clients, and your career. If you’re ready to drive for a company that pays well, offers a competitive benefits package, operates safely, and supports your growth, we want to hear from you."
Job overview: "As an Inside Sales Specialist I, you will be responsible for supporting revenue growth through outbound sales activity and inbound customer inquiries. This position assists with qualifying opportunities, providing basic pricing and service information, and supporting the sales process through accurate documentation and coordination with internal teams. The Inside Sales Specialist I works under close-to-moderate supervision, follows established sales processes, and focuses on developing product knowledge, sales skills, and proficiency with CRM tools."
We can combine into one or two paragraphs. Use
for prose. Now Responsibilities list: each bullet from Essential Job Functions. List them: - Support revenue generation through outbound sales calls and inbound customer inquiries. - Conduct outbound follow-up calls using CRM lists, dashboards, or assigned call queues. - Receive and handle inbound inquiries from non-broker and non-franchise sources as directed. - Qualify leads and gather basic customer information to identify potential sales opportunities. - Provide introductory service information and pricing guidance within established parameters. - Assist with preparing quotes, proposals, and service agreement documentation. - Submit completed documentation to the appropriate internal teams for review or next steps. - Maintain accurate call notes, activity tracking, and opportunity updates in CRM systems. - Follow defined sales processes, scripts, and outreach guidelines. - Coordinate with Inside Sales Specialist II, Customer Experience Specialists, and other internal teams as needed. - Respond to customer inquiries in a timely and professional manner. - Support customer onboarding by ensuring documentation is complete and accurate. - Learn company services, pricing structures, and sales tools. - Meet individual activity-based performance expectations (calls, follow-ups, documentation accuracy). - Perform other related duties and sales support tasks as assigned. Now Requirements list: include education, experience, and skills/qualifications. We can break into two lists? But we can combine all into one
- list.
Items:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business, Sales, Marketing, or related field preferred
- 0-2 years of inside sales, customer service, call center, or related experience
- Interest in developing a career in sales or account management
- Ability to make outbound calls and handle inbound customer inquiries professionally
- Strong verbal and written communication skills
- Basic proficiency with CRM systems (Hubspot or equivalent) and Microsoft Office (Excel, Word, Outlook) or willingness to learn
- Attention to detail and ability to complete accurate documentation
- Strong organizational and time‑management skills
- Ability to follow defined processes and accept coaching and feedback
- Customer‑focused mindset with a willingness to learn
- Ability to work effectively in a fast‑paced, team‑oriented environment
- Sage 100 and MAS 90 experience a plus.
- Knowledge of Accounts Receivable and general accounting procedures.
- Able to handle large amounts of paperwork.
- Excellent interpersonal skills.
- Strong organizational skills and can effectively prioritize multiple tasks
Note some duplicates: Strong organizational skills appears twice; we can keep both but maybe deduplicate? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Duplicate lines: we should not remove duplicates if they are in original? It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. There's a duplicate "Strong organizational skills". We should keep only one instance. Also "Strong organizational and time‑management skills" vs "Strong organizational skills and can effectively prioritize multiple tasks" are not exact duplicates but similar. We'll keep both as they are not identical lines. The duplicate is "Strong organizational skills" appears twice exactly? Actually we have "Strong organizational and time‑management skills" and later "Strong organizational skills and can effectively prioritize multiple tasks". Not exact duplicate. The duplicate line "Strong organizational skills" appears as part of both but not exact line. The instruction about duplicated lines likely refers to exact duplicate lines. We'll keep as is.
Now Benefits list: extract from "Why join WRM and affiliated companies?" section.
Paragraph: "Comprehensive Benefits: Choose from one of three medical plans, based on your needs, dental, and vision coverage, along with a 401(k) with 5% company matchCareer Growth: Training programs and advancement opportunities in wastewater operations and environmental servicesPaid Time Off
- . For prose we use