Inside Sales / Service Writer - Dothan, AL

Responsibilities

• Help drive and reach sales goals through customer interactions including tire and service sales.
• Build customer relationships and ensure customer satisfaction through understanding their needs.
• Understand and be able to describe all warranties, advertising, and promotion of products and services.
• Take responsibility for customer interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
• Make recommendations to customers based on manufacturing recommendations.
• Promote self-development by utilizing Company provided training tools.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods of time, which may include light lifting, including consumer tires and wheels, standing, bending, and squatting.

Qualifications

• Prior guest service experience
• Valid driver's license
• Must be at least 18 years of age
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
• High School Diploma or GED
• Previous Automotive Guest Service experience
• Previous Tire or Parts Sales experience