Inside Sales & Service Representative

About The Role

You will:

• Meet or exceed the sales targets established by your Manager.
• Work with the Profit Center Manager to establish revenue and margin targets.
• Accurately process Sales Orders and Bids generated through telephone sales transactions.
• Assist customers who pick up their order at our Profit Center.
• Find innovative ways to grow sales with existing customers and become their trusted advisor.
• Generate sales leads that develop into new customers.
• Identify opportunities for value-added services and articulate our solutions.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
• Support Counter and Outside Sales activities and all Profit Center activities as part of our Profit Center team.
• Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.

About You

• 1 year of experience in customer service or inside sales; contractor sales preferred.
• Possess a proper and valid driver's license.
• Knowledge of products sold in the Profit Center preferred.

The Benefits Of Working With Us

• Full-time benefits (for team members working 30 or more hours per week): Medical, dental, vision, and prescription coverage.
• Accident, Hospital Indemnity, and critical care coverage.
• Life insurance and Long Term Disability.
• Pre-tax accounts for healthcare, dependent care, and commuter benefits.
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law).
• Paid pregnancy and parental leave.
• Paid day of community service.
• 401(k) Retirement cash account with company contributions.
• Targeted training programs focused on your personal and professional growth.
• Company wellness program.
• Employee discounts.
• College tuition benefits.