Inside Sales Representative / Visual Communication Specialist

Join our thriving team at FASTSIGNS Westerville as an Inside Sales / Visual Communications Specialist. We excel in delivering top-notch visual communication solutions and are looking to expand our team with a dynamic professional to manage sales inquiries and enhance repeat business.

About the Role

This role is perfect for someone eager to learn from industry veterans and contribute to a thriving sales environment. You’ll work alongside seasoned professionals with a combined 20+ years in the industry, directly impacting the growth and efficiency of our sales operations while gaining valuable industry insights and professional growth.

Responsibilities

• Support the handling of walk-ins, email, e-commerce, and telephone customer inquiries alongside our experienced sales team.
• Assist in developing and executing sales strategies to enhance customer retention and increase repeat business.
• Collaborate on consultative selling processes, understanding customer needs, and providing tailored solutions.
• Manage and nurture leads, maintaining a robust database of qualified leads through various channels.
• Participate in the full sales cycle from estimate preparation to project completion, ensuring ongoing customer satisfaction.
• Engage in marketing initiatives and maintain an attractive and organized retail environment.
• Provide operational support including paperwork management, inventory oversight, and assisting with sign production workflows.
• Foster strong relationships within the team and contribute to regular staff and sales meetings.

Requirements

• Energetic professional eager to learn and grow in the visual communications industry.
• Strong multitasking abilities and excellent interpersonal skills.
• Background in customer service or sales; experience in visual communications is a plus.
• Familiarity with CRM systems and a keen understanding of sales processes.

Benefits

• Competitive salary with commission opportunities
• Health, dental, and vision insurance
• Paid time off and company holidays
• Employee discounts on products and services
• 401(k)
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Training & development
• Supportive and enriching work environment