Inside Sales Representative - Trial Assist - Dropbox

We need to output HTML fragment with sections: About the role? Actually we have sections: About MarketStar (company description) and About The Inside Sales Representative – Trial Assist - Dropbox (role description). Then "What Will You Do?" (Responsibilities). "What Will You Need to Succeed?" (Requirements/Qualifications/Skills). "What We Offer:" (Benefits). Also location: Utah (Remote) maybe schedule? Not given. Pay not given. So we should include sections only if content present. We must not repeat job title as heading. Use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. However we can choose appropriate headings: "About MarketStar" maybe not exactly one of those but we can use "About the role"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It suggests those are examples; we can use those headings if they match content. We have company overview; could be "About MarketStar" but not in list. Could we use "About the role"? That might be okay for role description. But we also have company description; maybe we can put that under a heading like "About MarketStar" but that's not in the list; but instruction says use

for section headings (e.g. About the role, Responsibilities...). It doesn't forbid other headings, but suggests using those. Safer to use those exact headings where applicable. For company overview, maybe we can omit heading and just put

after the job title? But we need to preserve all substantive information. Could embed company description in a

without heading. That's allowed. Thus structure:

About MarketStar ...

Then

About the role

with description of role (the paragraph after "About The Inside Sales Representative – Trial Assist - Dropbox"). Then

Responsibilities

with

• list of duties from "What Will You Do?". Then

  Requirements

  (or Qualifications/Skills) with list from "What Will You Need to Succeed?". Then

  Benefits

  with
  • list from "What We Offer:". We should not include Pay or Schedule sections as not present. We must remove boilerplate: internal careers site navigation, EEO, accommodation request, etc. Also remove "Location: Utah (Remote)"? That's substantive; maybe we can include as a

    after role heading or within responsibilities? It's location info. Could include as a

    under About the role or as a separate

    . Since not a heading, we can just add a

    Location: Utah (Remote)

    . Also remove duplicated lines, cookie/navigation/legal/EEO etc. Let's extract content. Company description: "About MarketStar In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!" We need to preserve all substantive info. We'll put that in a

    . Role description: "About The Inside Sales Representative – Trial Assist - Dropbox MarketStar is looking for an Inside Sales Representative to support our Dropbox team. This team drives revenue growth for Dropbox across a dedicated book of trials and prospective Small-to-Midsize Business (SMB) clients. Your role is to translate client objectives into high-impact strategies on the Dropbox platform while consistently meeting revenue goals. The Inside Sales Representative will be the customer’s primary point of contact while taking a qualified lead or trial user to a closed sale. This is a perfect opportunity for anyone looking to expand their career in technology sales, up-level their experience into new technology, and be challenged with an exciting and emerging product space." We'll put that under

    About the role

    as

    . Location: "Location: Utah (Remote)" maybe as a

    after role description. Responsibilities list from "What Will You Do?": - Proactively engage Dropbox trial users through phone, email, and digital channels to provide a personalized, high-touch customer experience throughout the trial lifecycle. - Drive trial-to-paid conversion by understanding customer goals, identifying use cases, addressing objections, and guiding customers toward the best Dropbox solution for their business. - Build relationships with trial customers by providing consultative support, answering product questions, and removing barriers to adoption. - Partner closely with Sales to identify high-potential trial accounts, coordinate engagement strategies, and accelerate purchase decisions. - Monitor trial engagement signals and prioritize outreach based on customer activity and likelihood to convert. - Share customer insights and feedback with cross-functional teams to improve the trial experience and increase overall conversion rates. - Consistently achieve trial conversion, customer engagement, and productivity goals while delivering an exceptional customer experience. - Constantly strive to improve, proactively seeking coaching and guidance from peers and managers. - Execute sales campaigns using various tactics including calling and emailing existing client customers. - Leverage CRM and sales engagement tools (Salesforce, Outreach) to document customer interactions, maintain accurate pipeline data, and ensure timely follow-up. - Adhere to daily, weekly, and monthly KPIs, maintaining high energy and flexibility in a fast-paced, constantly evolving team environment. - Expertly serve as a product and service advocate for the client, building interest and awareness of the value proposition and assessing mutual fit. - Learn quickly and maintain current, comprehensive knowledge of client’s products and services. - Utilize tech platforms effectively: Outreach, Salesforce, Power BI, Slack, Calendar, Gmail, and Outlook. - Other duties as assigned. We'll put each as

  • . Requirements list from "What Will You Need to Succeed?": - Minimum one year of B2B inside sales experience; some direct sales or trial conversion experience preferred. - Solid understanding of cloud-based technology and tools, with a passion for the customer and customer experience. - Prior experience nurturing leads, profiling customers, or managing a trial lifecycle to identify sales opportunities. - Prior experience responding to customer requests for sales and service ensuring delivery of an exceptional customer experience by responding in a prompt, professional, and friendly manner. - High confidence and ability to quickly build trust within the first call, using strong soft skills to drive impact on the spot. - Strong organization and time management coupled with the ability to multitask, prioritize high-potential leads, and work under pressure. - Excellent verbal and written communication skills with a professional telephone presence. - Intermediate skills navigating tech platforms, including Salesforce.com, Outreach, Gmail, and other sales tech stack tools. - High attention to detail and follow-through. - Ability to take scheduled calls as needed. We'll put as
  • under

    Requirements

    (or Qualifications/Skills). Could split into Qualifications and Skills but we can just use Requirements. Benefits list from "What We Offer:": - Structured learning and career development programs - Mental health program - Generous Paid Time Off policy - Paid medical leave - Child/Dependent care reimbursement - Education reimbursement - 401k match, hardship loan program, access to financial wellness advisor - Comprehensive healthcare coverage including medical, dental, and vision We'll put as
  • under

    Benefits

    . We must not include EEO etc. Now produce HTML fragment. We need to ensure no extra text outside HTML. Let's craft:

    About MarketStar In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation. Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success. We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!

    About the role

    MarketStar is looking for an Inside Sales Representative to support our Dropbox team. This team drives revenue growth for Dropbox across a dedicated book of trials and prospective Small-to-Midsize Business (SMB) clients. Your role is to translate client objectives into high-impact strategies on the Dropbox platform while consistently meeting revenue goals. The Inside Sales Representative will be the customer’s primary point of contact while taking a qualified lead or trial user to a closed sale. This is a perfect opportunity for anyone looking to expand their career in technology sales, up-level their experience into new technology, and be challenged with an exciting and emerging product space.

    Location: Utah (Remote)

    Responsibilities

    • Proactively engage Dropbox trial users through phone, email, and digital channels to provide a personalized, high-touch customer experience throughout the trial lifecycle.
    • Drive trial-to-paid conversion by understanding customer goals, identifying use cases, addressing objections, and guiding customers toward the best Dropbox solution for their business.
    • Build relationships with trial customers by providing consultative support, answering product questions, and removing barriers to adoption.
    • Partner closely with Sales to identify high-potential trial accounts, coordinate engagement strategies, and accelerate purchase decisions.
    • Monitor trial engagement signals and prioritize outreach based on customer activity and likelihood to convert.
    • Share customer insights and feedback with cross-functional teams to improve the trial experience and increase overall conversion rates.
    • Consistently achieve trial conversion, customer engagement, and productivity goals while delivering an exceptional customer experience.
    • Constantly strive to improve, proactively seeking coaching and guidance from peers and managers.
    • Execute sales campaigns using various tactics including calling and emailing existing client customers.
    • Leverage CRM and sales engagement tools (Salesforce, Outreach) to document customer interactions, maintain accurate pipeline data, and ensure timely follow-up.
    • Adhere to daily, weekly, and monthly KPIs, maintaining high energy and flexibility in a fast-paced, constantly evolving team environment.
    • Expertly serve as a product and service advocate for the client, building interest and awareness of the value proposition and assessing mutual fit.
    • Learn quickly and maintain current, comprehensive knowledge of client’s products and services.
    • Utilize tech platforms effectively: Outreach, Salesforce, Power BI, Slack, Calendar, Gmail, and Outlook.