Inside Sales Representative - St. George, UT

About the role

At Codale Electric, we’re proud of our role in projects like the new Salt Lake Airport, the Las Vegas Raiders stadium and Soleil Lofts, as well as housing, commercial, and industrial projects throughout the Intermountain West. As an Inside Sales Representative, you will establish or improve relationships with customers to better understand sales territory, schedules and customer needs by phone and customer visits. You will interview customers to determine appropriate products either by phone or at the company facility and record information onto the computer for product delivery.

Responsibilities

• Communicate with customers by phone or in person to receive orders for products
• Solicit sale of new or additional products
• Practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and represent goodwill on behalf of the company
• Act as liaison between the customer and Codale departments, including credit purchasing, warehouse, outside sales and management
• Determine make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points
• Identify and use appropriate company and/or customer pricing systems
• Make phone calls to regular and prospective customers to solicit orders
• Describe or demonstrate product, using samples or catalog, and emphasize salable features
• Compile lists of prospective customers for use as sales leads
• Provide oral and written quotations or estimates of prices, terms and delivery for standard, complex or non-standard merchandise
• Prepare cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise in a timely manner
• Follow up with any specific record-keeping requirements
• Estimate date of delivery to customer, based on knowledge of own firm's delivery schedules
• Purchase materials following approved purchasing procedures
• Review complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution
• Prepare correspondence and reports necessary for business transactions
• Follow up on all quotations in an attempt to write the order, or receive input for use in future quotations
• Handle difficulties with customers with diplomacy and seek assistance when needed to resolve customer order problems and complaints promptly
• Acquire, use and continuously develop personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel
• Other responsibilities may be assigned

Requirements

• Ability to read, analyze and interpret general business periodicals, professional journals and technical procedures
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
• Ability to perform math functions representative of the position
• In-depth knowledge of Codale computer systems, Microsoft Office, etc.
• Must be a team player and abide by Codale's strong core values and beliefs

Benefits

• 401K Plan
• Competitive Medical Plans (medical, dental, and vision)
• Paid Vacation
• Paid Sick
• Paid Personal
• Paid Holidays
• Flexible Spending Accounts (Health and Dependent Care)
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• Long-term and Short-term Disability
• Life Insurance
• Definitive Career Path

About Codale Electric

Founded in 1975 by Dale P. Holt, Codale Electric Supply started with only five employees before becoming one of the most innovative and fastest-growing electrical supply distributors in the nation. Today, we are headquartered in Salt Lake City, Utah and currently have branch locations in the western United States. Even though we have quite a presence in Utah, Nevada, and Wyoming, we've declared that we will not rest until we can help provide contractors throughout the nation with the supplies that they need. www.codale.com

Successful team members at Codale demonstrate integrity, a commitment to excellence and a desire to be the best warehouse employee, delivery driver, office support staff or salesperson. Each day presents opportunities to strive for improvement, to build customer relationships and to build your skills and accomplishments. You can build a long-term career at Codale.