Inside Sales Representative - Sioux Center

About the role

You will play a crucial role in helping us grow our market share by nurturing existing client relationships and providing outstanding customer service at Echo Electric, a brand owned by Sonepar. Echo Electric represents over $1.2 billion in sales covering Illinois, Indiana, Iowa, Kansas, Kentucky, Missouri, Ohio, Nebraska, and Southern South Dakota. As part of Sonepar, the worldwide leader in electrical distribution, we combine global reach with strong local roots and a close-knit culture.

Responsibilities

• Understand client needs and requirements to recommend appropriate electrical products or solutions that meet their specific needs.
• Provide product information, pricing, and quotes to clients in a timely and accurate manner by phone and email.
• Enter, track, bill, and expedite direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
• Develop and maintain strong relationships with existing clients to ensure customer satisfaction and drive repeat business.
• Collaborate with the sales team to develop and implement strategies to achieve sales targets and objectives.
• Find win-win solutions for all involved parties.
• Work closely with other departments, such as logistics, to coordinate sales efforts and ensure seamless order processing and fulfillment.
• Stay up-to-date on industry trends and market developments to better serve customers.
• Participate in training to gain electrical product knowledge and application to create value for the end-use market.

Requirements

• High School diploma or equivalent, with secondary or post-secondary coursework concentrated in sales/marketing, or equivalent on-the-job experience as determined by Echo Electric.
• At least two (2) years of sales, electrical, or distribution experience and/or product and application knowledge.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Strong customer service orientation.
• Ability to perform basic mathematical functions/calculations.
• Demonstrated time management and organizational skills, including an ability to plan and manage multiple priorities simultaneously.
• Proven attentiveness to detail coupled with problem analysis and resolution skills.
• Ability to sit and/or alternate between sitting and standing at will.
• Ability to use a keyboard to enter text or data into a computer.
• Ability to speak clearly to express or exchange ideas, impart oral information, and convey detailed spoken instructions accurately.
• Ability to hear, understand, and distinguish speech and/or other sounds (e.g., in person, telephone, computer).
• Clarity of vision at approximately 20 inches or less (e.g., use of computers).

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Schedule

Monday - Friday, 8:00am - 5:00pm

Benefits

• Medical, dental, and vision insurance plus employer-paid short-term and long-term disability and life insurance.
• Paid time off and paid holidays.
• 401K match.
• Profit Sharing.
• Tuition reimbursement and employee development.
• Annual Safety Shoe Reimbursement.
• Employee Discount on products.
• Access to a variety of trainings for personal development.