Inside Sales Representative (Remote - Central or Eastern Region)

About the role

This role involves working with small business owners over the phone to help them achieve their goals through Yelp's advertising programs. The position requires a 100% phone-based approach, with flexible scheduling options.

Responsibilities

• Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners.
• Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners, all organized in our CRM (Salesforce).
• Work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
• Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs.
• Overcome customer objections and rejection, and handle rejection in stride.
• Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
• Track and manage your daily goals to ensure results are met.

Requirements

• GED/HS Diploma and 2+ years of customer-facing experience OR; Bachelor’s Degree with a demonstrated interest in sales/business or people-centric industry (e.g. coursework, internships, clubs, or extracurricular activities)
• No fear of the phone and prepared to make a high volume of outbound dials, daily
• General computer and email proficiency - we use Google Suite and provide a Macbook laptop
• Ability to effectively prioritize tasks and manage independently without oversight
• Strong, engaging interpersonal skills

Qualifications

• Current US work authorization

Skills

• Adaptability
• Resilience
• Interpersonal skills
• Product knowledge

Benefits

• Full medical, vision, and dental coverage
• 15 days PTO per year for first 2 years of employment (accrual begins on date of hire); number of PTO days increases after 2 years of tenure, 7 paid wellness days, 12 paid holidays, 1 floating holiday
• Up to 14 weeks of parental leave
• Monthly wellness reimbursement
• Health Savings, Flexible Spending and Dependent Care accounts
• 401(k) retirement savings plan with employer match
• Employee stock purchase plan

Pay

The starting base salary for this role is $37k annually. This role is also eligible to earn uncapped commission. Average year 1 on target annual compensation for this role is around $50k, which includes base salary and commission assuming minimum performance expectations are met. Top performers have the opportunity to significantly exceed target earnings.

Schedule

You will work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.