Inside Sales Representative (Recovery Sales) - Houston

About the role

The Inside (Recovery) Sales Representative proactively reaches out to customers to promote and sell open estimates. This position entails closing unresolved estimates and engaging customers through diverse marketing and sales-oriented campaigns. The Inside Sales Representative also provides essential support to technicians in closing sales opportunities and exploring financing options that align with customer needs.

What's in it for me?

• Market Value Compensation
• PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term, and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities

• Make continuous outbound calls to customers throughout the workday
• Maintain a positive, enthusiastic, and helpful demeanor while effectively communicating the benefits of Abacus services and products
• Focus on customer satisfaction and rapport-building
• Work closely with trade managers to deliver accurate estimates and actively sell Abacus services and products
• Foster brand loyalty and deepen customer relationships, ensuring clients feel valued and understood throughout the sales process
• Collaborate with fellow employees, management, and technicians to ensure all sales opportunities are addressed correctly and efficiently while adhering to company policies and procedures
• Maintain awareness of the broader objectives of the sales department and contribute to Abacus's overarching goal of providing extraordinary customer service
• See beyond individual sales to understand how efforts contribute to the company's mission and customer satisfaction
• Take on special projects and additional responsibilities assigned by supervisor, demonstrating adaptability and willingness to take on new challenges

Qualifications

• Minimum of 1 year call center experience
• Multi-tasking abilities
• Proficient outbound phone skills
• Proficient written and computer skills

Skills

• HVAC knowledge (a plus)
• Finance knowledge (a plus)

Pay

Earning potential $80,000-$110,000 annually

This response is AI-generated, for reference only.